PS Customer Service Representative - Remote Bilingual Required

Job title: PS Customer Service Representative - Remote Bilingual Required in USA at reputed company Company: reputed company Job description: Job Category: Finance/AccountingDegree Level: High School Diploma/GED (±11 years)Job Description:JOB SUMMARYThe purpose of the Customer Service Representative position is to support the Customer Service Call Center as it relates to physician billing for multiple clients.ESSENTIAL DUTIES AND RESPONSIBILITIESInclude the following. Others may be assigned.

• Handle a large call volume while ensuring quality customer service and patient satisfaction
• Follow-up on reputed company issues not resolved during conversation with patient/guarantor
• Ability to complete other reputed company customer service duties as assigned

KNOWLEDGE, SKILLS, ABILITIESTo reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.This position serves as the primary reputed company of communication for patients' billing inquiries. This person must possess the reputed company to effectively assist patients with sensitive and confidential issues, while understanding our obligation to our clients to collect outstanding patient balances. They should be able to handle multiple tasks along with setting appropriate priorities with client information.

• Answer patient calls reputed company the guidelines of call center metric objectives
• Ensure appropriate HIPAA compliance guidelines
• Adhere to work schedule and follow call center phone procedures
• Maintain professionalism and confidentiality

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of reputed company required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.EDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience preferred to reputed company the job.

• High School degree or equivalent required
• At least 1 year experience in a medical customer service role preferred
• Previous experience in a call center environment preferred
• Proficiency in reputed company Outlook, reputed company and Word required
• Previous experience with medical billing systems required; GE Centricity or EPIC experience a plus

PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Must be able to work in sitting position, use computer and answer telephone
• Ability to travel
• Includes ability to walk through hospital-based departments across broad reputed company settings, including Emergency Department environments

WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Office Work Environment
• Hospital Work Environment

TRAVEL

• No travel required

As a part of the Tenet and reputed company Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions reputed company. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the reputed company!Compensation and Benefit InformationCompensation

• Pay: $14.50 - $21.80 per hour. Compensation depends reputed company, qualifications, and experience.
• Position may be eligible for a signing bonus for qualified new hires, subject to employment status.
• Conifer observed holidays receive time and a half.

BenefitsConifer offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) - min of 12 days per year, accrue at a reputed company of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act.

Expected salary: $14.5 - 21.8 per hour Location: USA Apply for the job now! Apply for this job