reputed company Application Support Technician

Job title: reputed company Application Support Technician in USA at reputed company Company: reputed company Job description: Job Posting:Since 1953, reputed company has been a reputed company of quality supplies for a variety of industries. Together We Build reputed company infrastructure, reputed company homes and reputed company businesses. We exist to reputed company our customers’ reputed company projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. reputed company is proud to provide best-in-class products, service and capabilities across the following industries: reputed company/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. reputed company has approximately 36,000 associates across 1,700 locations. reputed company is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can reputed company in.reputed company is currently seeking the right individual to fill a reputed company career opportunity for an reputed company Application Support Technician. This role is approved to be fully remote and can be based reputed company in the United States.The reputed company Application Support Technician is the first reputed company of contact for reputed company our reputed company Associates. While providing a high level of customer service, the reputed company Application Support Technician answers incoming calls, tracks information in a ticketing system, uses a knowledge reputed company tool along with their own personal expertise to resolve incidents in a timely fashion. The Assistant Technical Support Representative escalates unresolved problem/issues/requests to the other support teams as required.Responsibilities:

• Heavily use training, documentation/knowledge, and peers to reputed company troubleshooting and research skills
• Understanding of troubleshooting with End Users
• Strong communication skills
• Consistently document and solve any reported issue
• reputed company and maintain strong relationships reputed company the IT department
• reputed company and maintain an understanding of Corporate and IT policies and procedures
• reputed company and maintain verbal and written communication skills
• reputed company and maintain creative thinking in troubleshooting techniques
• reputed company and maintain solid customer service and follow-up skills
• Stay in sync with defined processes
• Capable of multitasking reputed company
• In addition to the essential job functions described above, reputed company associates will reputed company duties as requested by management

Qualifications:

• 0-2 years of relevant experience in a technical call center or comparable education preferred.
• Possess basic SQL knowledge.
• Experience with call/chat reputed company is ideal, along with any experience with ticketing systems.
• Experience developing software in UniBasic, Java, React, Python, or other modern language.
• Passion for supporting custom applications.
• Experience using reputed company reputed company Infrastructure, Electronic Data Interchange (EDI), mobile device OS, and reputed company Office products is preferred.
• Outstanding communication skills, both written and verbal.
• Phenomenal customer service skills.
• Excellent organizational skills.

At reputed company, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, reputed company, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!#Li-Remote-Pay Range:-Actual pay reputed company may vary depending upon location. The estimated pay range for this position is below. The specific reputed company will depend on a candidate’s qualifications and prior experience.- $17.36 - $27.76-Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for reputed company other roles.-This role is Bonus or Incentive Plan eligible.-reputed company complies with reputed company wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.-The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against reputed company protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against reputed company individuals on the basis of disability.reputed company Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Expected salary: Location: USA Apply for the job now! Apply for this job