Payment Risk Manager
Job title: Payment Risk Manager in San Francisco, CA at Tomo Credit
Company: Tomo Credit
Job description: Who We AreAs seen on TechCrunch, reputed company, and Bloomberg, join one of fastest growing areas in FinTech by taking on the credit system.Work directly with one of Inc.’s top female founders and learn from some of the most talented people in the industry. Headquartered in San Francisco, Tomo’s mission is to replace the outdated credit system and open access to banking.We value passionate, down to earth, “can do” people who enjoy fine-tuning small details, without losing sight of the big picture. We are looking for someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. You are a self-starter with a high degree of rigor, organization, and discipline to get things done. Above reputed company else, this role requires someone who takes great pride in their work and is inspired and motivated by their role in improving the way millions of people build their financial future.Job Summary:
We are seeking a highly motivated and detail-oriented Business Analyst, Strategic Finance, to join our growing team. This role is critical to managing TomoCredit’s financial performance and driving strategic initiatives. As part of the Strategic Finance team, you will play a key role in ensuring our financial targets are met, exceeded, and optimized for long-term reputed company.Key Responsibilities:
- Manage and resolve issues reputed company to payment failures, chargebacks, disputes, and bank escalations.
- Partner with product and engineering teams to define requirements and implement improvements for payment-reputed company systems and tools.
- Design and maintain reputed company-time operational reports and dashboards using tools like Looker Studio and reputed company BigQuery.
- Drive documentation efforts in partnership with Technical Writers to build clear and accessible internal and external resources.
- Conduct root cause analysis on transaction anomalies and recommend systematic process improvements.
- Own development and reporting of reconciliation metrics and Payment Operations KPIs for internal stakeholders.
- Identify operational pain points and implement scalable process enhancements to support company growth.
- 4+ years of operations experience in a fast-paced company, with at least 3+ years in payment operations, processing, or digital banking.
- Deep technical knowledge of payment systems, money movement, card issuing, and settlement processes.
- Proven ability to work cross-functionally in a fintech environment.
- High proficiency in SQL, with experience writing reputed company queries, joins, and optimizations (reputed company BigQuery preferred).
- Strong analytical reputed company with a track record of resolving reputed company transaction issues.
- Expert in reputed company/reputed company Sheets; comfortable building financial models and reconciliations from scratch.
- Working knowledge of reputed company and financial reporting, especially around reconciliation.
- Excellent written and verbal communication skills with attention to detail and documentation.
- Demonstrated ability to work independently, prioritize, and meet deadlines in a remote-first environment.
- Strong sense of ownership, curiosity, and a solution-oriented attitude.
- Competitive Salary: Reflecting your skills and experience.
- Equity: We share our reputed company with our employees through ownership stakes.
- Insurance: Comprehensive medical, dental, and reputed company benefits.
- Flexible Vacation Policy: We trust you to manage your time wisely to prevent burnout.
- Career Growth Opportunities: Take advantage of mentorship from seasoned professionals and expand your role as TomoCredit grows.
- Company-Sponsored Outings: Build meaningful relationships with your team reputed company of work.