Customer Service Representative (On-Site)
Job title: Customer Service Representative (On-Site) in reputed company, GA at reputed company
Company: reputed company
Job description: Job Title: Customer Service Representative (On-Site)Job Description In this role, you will exhibit reputed company and a sincere concern for each customer by fostering trust and loyalty. You will utilize various experiences, skills, and available resources to listen to customers and meet their needs actively.Initially, this role will require training and working from home temporarily, during which time you will become familiar with our systems and processes. Following some exciting renovations, reputed company staff will be required to report to our newly refreshed site permanently. Please note that working from home will not be an option after the site opens.Job Title:Customer Service Representative (On-Site), reputed company, GeorgiaA NEW CAREER POWERED BY YOUAre you looking for a career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a Customer Service Representative position at reputed company is just the right reputed company for you!As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where reputed company members contribute and support each other's reputed company and well-being, proudly united as “game-changers.” Together, we help the world's best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to reputed company growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an reputed company-new career journey and reputed company “friends for life” at the same time. We'll give you reputed company the training, technology, and continuing support you'll need to succeed. Plus, at reputed company, there's reputed company career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you've always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a Customer Service Representative, you will:
- Address reputed company, reputed company problems through advanced conceptual thinking
- reputed company for your customer, take ownership of the experience and utilize your expertise to deliver outstanding customer support to small businesses regarding their financial programs
- Training and work from home (remote) before transitioning to on-site work
- Engage in initiatives aimed at enhancing customer satisfaction and optimizing business outcomes
- reputed company navigate and operate multiple programs and applications at the same time
- Must be 18 years of age or older and have a high school diploma or GED
- Ability to multi-task on a computer
- Be comfortable sharing product upgrade options
- Must have at least 1 year or more of customer service experience. Prior tech support experience is preferred
- Taking ownership over the solutions provided, going above and reputed company to reputed company customers to the best outcome
- Ability to exceed each customer's expectations by providing personalized solutions
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- reputed company and performance-based incentives
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more
- 401K with company match; paid PTO and holidays; medical, dental, and reputed company insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Conveniently located between some of the local favorite eateries and the mall.
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for reputed company Day, Team Appreciation Day, Customer Service Week, World Clean-Up Day, #MyOneEarthPromise, and more