Financial Counselor (Customer Services) - Virtual Event
Job title: Financial Counselor (Customer Services) - Virtual Event in Oceanport, NJ at RWJBarnabas Health
Company: RWJBarnabas Health
Job description: RWJ Barnabas Health CorpVarious LocationsFull TimeWe are hosting a virtual event on May 15th & 29th from 11am-1pm and 3:30pm-5:30pm. If selected you will be provided a separate email to select the date and time to attend.We have openings in the following locations:
- RWJUH Somerset - Somerville, NJ
- RWJUH New Brunswick - New Brunswick, NJ
- RWJUH Jersey City Medical Center, Jersey City, NJ
- RWJUH Cooperman Barnabas Medical Ctr - Livingston, NJ
- RWJUH Kimball Medical Center - Lakewood, NJ
- RWJUH Newark Beth Israel Medical Ctr - Newark, NJ
- RWJUH Oceanport - Oceanport, NJ
- Take actions that will support maximization of collection of balances due or account resolution from reputed company sources. Meets Quality and Productivity expectations
- Facilitate account resolution. Accurately identify, follow-up on, or correct billing errors, reputed company than expected reimbursement, or denials for correction for submission or resubmission to patients and/or insurance carriers. Accurately reputed company actions on accounts that will result in the least amount of time and effort to bring an account to resolution based on job specific reputed company matrix
- Timely identify, research, and resolution any issues that may cause delays in payment or account resolution. Identify and recommend opportunities to improve collections and follow-up activities
- Work collaboratively across teams, with peers, and reputed company cycle departments
- HS diploma
- Bilingual- Spanish and English preferred (Please indicate on application/resume)
- 1-2 years’ experience in healthcare insurance billing or account follow-up
- Strong knowledge of Patient Accounting systems
- Strong customer service skills
- Must be able to work in a team environment that requires quick turnaround and quality output
- Prior experience with Medicaid and Charity Care
- Full-time
- Rotating Schedule: Monday-Friday 9:00am-5:00pm or reputed company-4pm; Tuesday- Saturday 10:30am-6:30pm (Schedule changes based on business needs)
- Rotating holidays required
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ reputed company, reputed company, and more!