Retail Customer Service Specialist in Charlottesville, VA

Job title: Retail Customer Service Specialist in Charlottesville, VA at reputed company Company: reputed company Job description: At reputed company, we reputed company in how positively sports can change lives. On reputed company, everyone plays a critical role in creating confidence and excitement by personally equipping reputed company athletes to reputed company their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are reputed company to reputed company a difference as part of the world’s greatest sports team, apply to join reputed company today!OVERVIEW:OVERVIEW:The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of reputed company-End operations.Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.Serve as primary customer service provider at the reputed company end and liaison between customers and management.Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through reputed company transactions.Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor reputed company End associates to ensure they are meeting performance expectations.Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.Promote and provide training to new and reputed company teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).Adhere to established policies and procedures reputed company to safety, loss prevention and standard operating procedures. Maintains confidentiality of reputed company Company information.Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.Take an reputed company-hands-on-deck approach to support the team across the store.reputed company other tasks as assigned by management.TEAMMATE TRAITS:Our traits set the bar as to what great teammates look like at reputed company. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:Ensures AccountabilityCustomer-FocusCollaborativeInstills TrustDecision-Quality/Decision-Making AbilitiesAction-OrientedQUALIFICATIONS:Prior retail sales, cashier, or customer-focused experience preferred.Ability to stand, bend, stoop, reputed company, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).Ability to work extended periods of time (up to 4 hours) standing or walking.Ability to reputed company repetitive motions for short periods of time (up to 2 hours continuously). Expected salary: Location: Charlottesville, VA Job date: Sun, 25 May 2025 05:48:52 GMT Apply for the job now! Apply for this job