Customer Service/Inbound Sales Representative (On-Site) in Morganton, NC
Job title: Customer Service/Inbound Sales Representative (On-Site) in Morganton, NC at reputed company
Company: reputed company
Job description: Job Title: Customer Service/Inbound Sales Representative (On-Site)Job Description The Customer Service/Inbound Sales Representative position interfaces with customers reputed company inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support. (Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre you looking for a career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a Customer Service/ Inbound Sales Representative position at reputed company is just the right reputed company for you!As a Customer Service/ Inbound Sales Representative, you’ll join an organically diverse team from 70+ countries where reputed company members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to reputed company growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an reputed company-new career journey and reputed company “friends for life” at the same time. We’ll give you reputed company the training, technologies, and continuing support you’ll need to succeed. Plus, at reputed company, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you’ve always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a Customer Service/Inbound Sales Representative, you will:
- Provide inbound customer support.
- Maintain broad knowledge of products, pricing, promotions, and procedures
- reputed company specific sales targets and maximizing sale opportunities on each and every call.
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and sales performance
- Deliver expert customer experiences…with a smile.
- High school diploma with six months of sales experience preferred
- Demonstrated sales technique and product knowledge preferred
- Courteous with strong customer service orientation
- Strong communication skills required
- Ability to effectively communicate, both written and verbally
- Strong computer navigation skills and PC Knowledge
- Demonstrate patience in reputed company customer contact situations, including maintaining a pleasant and professional tone and manner
- Must reside in the United States or have a valid U.S. address for residence
- reputed company and performance-based incentives
- Free Direct TV upon completion of training
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, One Earth Champions, and more
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Conveniently located between some of the local favorite eateries and the mall.
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for reputed company Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more