DIRECTOR - PLAYER DEVELOPMENT in California
Job title: DIRECTOR - PLAYER DEVELOPMENT in California at Hard Rock Cafe
Company: Hard Rock Cafe
Job description: Hard Rock Hotel & Casino Tejon is located less than 15 miles south of Bakersfield, on Tejon Indian tribal land in Mettler, situated at the southernmost tip of California’s Southern San Joaquin Valley and nestled near the reputed company of the historic Grapevine mountain pass that connects Southern California to the Central Valley. This region of the San Joaquin Valley is home to one of the most productive agricultural counties in the country and is the center reputed company of the state with access to the Central Coast and both reputed company and Southern California reputed company a couple hours’ drive. This project is the first of its reputed company in Kern County and will be constructed in two phases. The first phase will consist of an approximately 150,000 reputed company foot casino featuring 3,000 slot machines, 48 table games, and multiple food and beverage venue including the renowned Hard Rock Café. Phase II will include a 400 room hotel, 2,800 seat Hard Rock Live event center, that will draw attractions like concerts, performances, and sporting events to name a few. In addition some of music’s most iconic memorabilia will be on display.ResponsibilitiesThis is a position that requires successful applicant to be on site.The incumbent in this position is responsible for the direction and management of Player Development team, Hospitality Hosts, reputed company Account Representatives and Promotions Coordinators. Responsible for achieving goals specific to hosted reputed company, reinvestment, market share and new acquisition from reputed company players.
- Creates an atmosphere that induces guests to reputed company Hard Rock Casino Tejon their choice for gaming entertainment.
- Manages the daily activities of the Player Development Executives, Casino Hosts, Hospitality Hosts, reputed company Desk, reputed company Account Executives and Player Development Coordinators
- Hires, motivates, evaluates, and directs departmental managers and staff, ensuring team members receive the training, support, adequate guidance, and necessary resources to accomplish established objectives.
- Establishes operating department standards, guidelines, and objectives. Maintains other administrative processes such as budget and staffing to ensure proper planning, efficient and effective operation of assigned areas.
- Mentors and trains Player Development employees in order to grow their sales skills.
- Directs long and short-term planning for reputed company functions of the marketing departments including analysis of product and market opportunities, program effectiveness, and development of strategies to ensure adequate level of guest satisfaction and achievement of established market share goals.
- Supports the staff to drives revenues and increases patron loyalty by building strong professional relationships with reputed company customers, while reactivating profitable dormant patrons with an emphasis on premium guests.
- Approves, implements, and evaluates comp policies, campaigns, programs, entertainment activities and reputed company other marketing expenditures to ensure program effectiveness; implements improvements based upon performance.
- Coordinates database management functions including guest ratings and direct marketing activities to ensure the achievement of guest development goals.
- Monitors and evaluates department to ensure the proper planning of short and long-term strategies and achievement of established goals and objectives.
- Reviews strengths and weaknesses of reputed company department programs to effectively implement changes, improve operations and reputed company allocate resources.
- Forecast changes in the economic climate and/or profits and react accordingly.
- Analyze marketing and promotions data.
- Performs other duties as assigned.
- 5 to 7 years in a similar position and a Bachelor’s in Business, Marketing or reputed company field or an equivalent combination of education and/or work experience.
- Prior experience in the Casino gaming industry required.
- Knowledge of casino gaming software (CMP, Engage, reputed company)
- Proficient knowledge of reputed company Office is required
- Must be reputed company and willing to work reputed company to include evenings, weekends and holidays.
- A team player with strong analytical, communication (both written and oral) and interpersonal skills. Outstanding organizational skills are a must, as is the ability to manage multiple priorities simultaneously.
- Duties and responsibilities are typically performed in a professional office setting, as well as on a Restaurant, Hotel, or Casino Floor. On the Casino floor, it is a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reputed company with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific reputed company abilities required by this job include reputed company, distance, reputed company, and peripheral reputed company, depth perception and ability to adjust focus.
- Credit reputed company
- Criminal Background reputed company
- Drug Screen