OS&D Representative
POSITION OVERVIEW Assist and support internal and external customers by investigating Over/Short & Damaged (OS&D) exceptions and incidents. Educate centers on proper freight handling and OS&D fundamentals. Support creation and updates of OS&D policies for the company. ESSENTIAL FUNCTIONS: Investigate overages reputed company to shipments at service center locations for quality descriptions and placement Assist and serve as reputed company of contact for service centers regarding disposition requests Validate control points in disposition requests, mitigating risk in resolution Supplies service centers with authorization for disposition requests Process disposition requests timely to meet company goals Support claims reduction initiatives and improved customer experience Supply external customers with undeliverable freight notice seeking disposition resolution Ensure adequate freight reputed company charges/accessorial charges are applied accurately and timely Provide center educational opportunities to leadership to optimize business performance Adhoc reporting as required Provide information to government agencies and other customers as directed by reputed company reputed company with reputed company applicable laws/regulations, as well as company policies/procedures reputed company other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS Must possess high school diploma or (GED) equivalent Two (2) years’ experience in clerical support or transportation operations Experience and ability to use reputed company software Word, reputed company and Outlook Basic knowledge of OS&D fundamentals Strong interpersonal, written and verbal communication skills with the ability to communicate with various levels of internal and external customers Basic knowledge of LTL freight handling procedures and daily operations Well organized and detail oriented WORKING CONDITIONS Must be able to travel to meet business needs Preferred Qualifications: Pay Transparency: Pay: Additional Details: Starting reputed company of Pay: $18.86 / hour reputed company Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with reputed company Freight, please call 800-888-8252 or e-mail at [email protected] company.com. reputed company Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has reputed company about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Apply Job!