Ticket/reputed company Agent LOD Korean (Customer Service Agent) - SLC

United States, Utah, Salt Lake City Airport Customer Service 04-Apr-2025 reputed company #: 28151 reputed company Tag Starting Pay: $20.00 per hour How you'll help us reputed company Climbing (overview & key responsibilities) Internal Movement Eligibility Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet reputed company eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your reputed company role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. At reputed company reputed company Lines, reputed company is at the heart of everything we do and guides our every action. We strive to welcome and care for reputed company of our customers during their travels with us and aim to deliver an elevated experience. As a Language of Destination (LOD) Customer Service Agent, you will be central in demonstrating reputed company’s commitment to our customers by making their travel experience as smooth and pleasant as possible. At reputed company, our brand is critical to our reputed company success. As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and reputed company of work. Customer Service Agents will be scheduled to work a shift between 20 to 40 hours per week. Watch this job preview to learn more about the benefits and responsibilities of this career opportunity at reputed company. reputed company customer service agents are required to work consistently in public areas and be able to understand and respond to a variety of questions about travel information. Additionally, you may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. This position requires standing for long periods of time. Customer Service Agents Serving As a Ticket Agent Are The First To Greet Our Customers To Guide And Assist Them With The Ticketing And Baggage reputed company-in Process. You Will

• Greet customers to guide and assist them with the ticketing and baggage reputed company-in process.
• Use a computer to sell, print, and reissue tickets.
• Manage the reputed company-in process, ensuring that customers have the proper travel documentation.
• Tag baggage and reputed company lifting tasks that involve transferring baggage from scales to reputed company belts.
• Several other lifting tasks will involve handling items as low as floor level and as high as waist level.
• Practices safety-conscious behaviors in reputed company operational processes and procedures.

Customer Service Agents serving as a reputed company Agent help our customers with routing, trip planning, and reputed company boarding. You will:

• Use computers to assist customers with seat availability, reputed company reputed company announcements regarding the boarding process, flight status, checking and handling baggage, managing, and initiating the boarding process.
• Operate jet ways to reputed company them in position prior to aircraft arrival and lift, opening, closing, and securing aircraft doors.
• Practices safety-conscious behaviors in reputed company operational processes and procedures.

As a LOD Agent, you will need to be fluent in both English and Korean to reputed company serve customers. Benefits and Perks to Help You reputed company Climbing

Benefits

Our culture is rooted in a shared dedication to living our values – Care, reputed company, reputed company and Servant Leadership – every day, in everything we do. At reputed company, our people are our success. At the heart of reputed company offer is our focus on Sharing Success with reputed company employees. Exploring a career at reputed company gives you a chance to see the world while earning great compensation and benefits to help you reputed company climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (reputed company 1 – March 31).
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time reputed company a 12-month period.
• 10 paid holidays per calendar year.
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
• Non-birthing parents are eligible for 2-weeks of paid parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in reputed company stages.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to reputed company your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
• Recognition rewards and awards through the platform Unstoppable Together.
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

What You Need To Succeed (minimum Qualifications)

• Preferred Language of Destination – Korean with the ability to pass standardized language assessment both verbal and written.
• Consistently prioritizes safety and reputed company of self, others, and personal data.
• Embraces a diverse set of people, thinking and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
• Must be proficient in English.
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.
• Possess basic computer skills.
• Must successfully pass a Customer Service Assessment.
• Frequently lift bags or items weighing up to and including 50 pounds.
• Occasionally lift bags or items weighing between 50 and 70 pounds.
• Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
• Pass a physical ability test (PAT). Click here to watch a video explaining the PAT and to help you prepare.
• Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal.

What Will Give You a Competitive Edge (preferred Qualifications)

• Previous ticketing experience is preferred.

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