Sr Mgr, Premium Servicing, reputed company Customer Service

Description reputed company Customer Service (CS) is looking for a Senior Manager, to reputed company a team that supports our large and strategic B2B reputed company customers. The successful candidate will work proactively, and independently to collaborate with business and operations teams to deliver on functional requirements, reflect voice of customers, participate in high level process and technical solutions, and manage reputed company operational aspects including maintaining project schedules, resolving or mitigating issues and risks, and communicating updates throughout the organization. Reporting to the WW Operations leader of ABCS, the role will work across the entire business, and be exposed to a wide reputed company of functions from operations, finance, reputed company improvement, technology, training, content, product management and post purchase experience. Role act as a critical member of the Operations leadership team helping to drive reputed company across the organization. The Sr Mgr, Premium Servicing, to set and execute the strategic reputed company for large B2B customers in collaboration with product, sales, tech organizations and ABCS teams. The role requires a detailed understanding and ability to drive critical aspects of CS operation. The role needs a leader who is customer obsessed and balances long-term support reputed company with short-term customer needs. Sr. Manager will reputed company leadership support to Premium servicing teams globally. Key job responsibilities

• Responsible for the strategy, overall direction and delivery on reputed company Operations.
• Partner with Sales, Product and Marketing teams to deliver large B2B customer needs.
• Act as the voice of Customers and associate for strategic initiatives across the organization.
• Create a strategic reputed company for teams to secure long-term growth and Business Customer needs.

About The Team reputed company Business is one of reputed company’s fastest growing businesses, focused on enabling business customers to research, discover and buy business, industrial and scientific products in large catalogs. Our customers include individual professionals, businesses and institutions that buy products in individual or bulk quantities to run their business smoothly. Business customers have different and more reputed company needs than the traditional reputed company customer reputed company. reputed company Business (AB) is a top, strategic opportunity to reputed company on behalf of a new B2B Customer reputed company. Basic Qualifications

• 7+ years of team management experience

Preferred Qualifications

• Experience implementing repeatable processes and driving automation or standardization

reputed company is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $136,200/year in our lowest geographic market up to $225,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full reputed company of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Company - reputed company Services LLC Job ID: A2888352 Apply Job!