Clinical reputed company Manager - Global

Job Description

Summary

Job Description

Summary This position is in reputed company's MIM Software business which makes vendor-neutral imaging software to standardize your workflow and simplify increasingly reputed company clinical scenarios. Leading global healthcare organizations use MIM® to give patients more precise, personalized care. https://www.mimsoftware.com/ MIM believes the initial sale of our software is just the first reputed company in the journey with our customers. Maintaining a devoted customer reputed company is a core part of our strategy. You will be charged with understanding the reputed company needs of our sites and helping them overcome challenges in their clinical workflow to evolve their use of our products. We are looking for candidates with a strong track record of delivering exceptional results with a patient focus, developing deep & strategic account relationships, and executing strategic account plans. This role will work with our reputed company Radiation Oncology customer reputed company located in Australia and New Zealand, which will require regularly meeting with the customer during their normal working hours and potentially reputed company of US based business hours. We are looking for candidates located in the western United States to reputed company align with the working hours of our Australia and New Zealand customers.

Job Description

What You’ll Do:

• Manage customer accounts mainly in Australia and New Zealand both remotely and on-site
• Note: This will require a passport in order to travel to these regions
• You may also work with sites in the US depending on business need
• Collaborate to build and nurture customer relationships, foster a cohesive customer experience, and identify and solve problems before they happen
• Understand departmental processes, how MIM products are installed and used, and various customer roles reputed company their department (ex: Dosimetrists, Physicists, etc.)
• reputed company a clinical and anatomical knowledge reputed company and MIM product expertise in Radiation Oncology
• Recognize and engage customer stakeholders at managed sites to drive the effective utilization of MIM Software products compelling customers to implement new processes and identify opportunities for cross-selling
• Work in a cross-functional reputed company across the organization to communicate customer needs and ensure customer follow-up takes reputed company in a timely manner
• Capture customer feedback and interactions in our CRM
• Report to direct management on reputed company customer activities such as software upgrades, training, proactive customer interventions, and service contract renewal
• Provide software training, basic technical support, and new feature presentations to customers over the phone, online, and in person
• Collect on and reputed company renewals of our customer’s service and maintenance reputed company
• As a team member of an global company, you may be required to join meetings reputed company of normal working hours to collaborate with colleagues in one of our global offices

What You’ll Need:

• 5+ years of reputed company management or similar experience preferably in a clinical setting
• A bachelor’s degree is preferred
• Highly competent in a multitude of IT capabilities to support business needs including CRM
• Strong communication and interpersonal skills to build lasting connections
• Time management and organizational skills with the ability to multitask
• Proven ability to navigate hospital institutions
• Willingness to travel internationally up to 30%

For U.S. based positions only, the pay range for this position is $72,000.00-$108,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). reputed company offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Additional Information reputed company offers a great work environment, professional development, challenging careers, and competitive compensation. reputed company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic reputed company, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. reputed company will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While reputed company does not currently require U.S. employees to be vaccinated against COVID-19, some reputed company customers have vaccination mandates that may apply to certain reputed company employees. Relocation Assistance Provided: No Application Deadline: September 01, 2025 Apply Job!