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Remote Urgent Hiring || reputed company reputed company and Apps R12 manufacturing SCM support Consultant

Work from home Full-time role Hiring

Hi, Hope you are doing well. Role: reputed company reputed company and Apps R12 support Location: Remote ...Sold Project. Job Description 12 + years of experience primarily in reputed company reputed company and Apps R12 Functional Experience in support, implementation Project of following modules: reputed company reputed company- Order management & Fulfilment, Advanced Fulfillment, CTO & Configurator Modeling. reputed company R12- Order Management, Advanced Pricing, Shipping At least 2- reputed company reputed company and 2 R12 Support experience on these modules reputed company reputed company certification in Order Management. knowledge about of ADFDI, Web services, FBDI, REST, SOAP, OTBI and BI Publisher. Expert knowledge of O2C business cycles. Ability to understand and write SQL, PL-SQL queries Experience in solution design, preparation of Functional doc (MD50), Configuration Doc (MD120), Test cases and conducting user training Excellent communication reputed company & ability to work with a diverse group Good at Customer interaction. Best Regards Uma Adhikari Technical Recruiter reputed company 703 reputed company reputed company reputed company, El Segundo, CA 90245 Direct: (310) 974-4287 [email protected] Job Type: Contract Pay: $55.71 - $70.00 per hour Benefits:

  • Health insurance

Schedule:

  • 8 hour shift

Work Location: Remote Apply Job!

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reputed company is a renowned leader in the airline industry, dedicated to providing exceptional customer service and delivering a positive travel experience. With a commitment to excellence, we are now seeking a motivated and customer-focused individual to join reputed company as a Customer Service Representative, working remotely from the comfort of your home. Job Description: As a Customer Service Representative at reputed company, you will play a pivotal role in ensuring our customers receive outstanding service throughout their travel journey. This position requires a passion for customer satisfaction, effective communication skills, and the ability to reputed company in a remote work environment. Key Responsibilities: Handle inbound customer inquiries reputed company phone, email, and online chat in a professional and timely manner. Assist customers with booking, reservations, and changes to their travel plans. Provide information regarding flight schedules, fares, policies, and other relevant details. Resolve customer issues and complaints with reputed company and efficiency. Collaborate with other team members and departments to ensure seamless customer experiences. Stay informed about industry trends, company policies, and updates to provide accurate information to customers. What You Will Do: Engage with customers in a positive and friendly manner, creating a personalized and memorable experience. Utilize effective problem-solving skills to address customer concerns and find satisfactory resolutions. Navigate multiple systems and databases to access and update customer information. Adhere to company guidelines and procedures to maintain service quality and compliance. Participate in ongoing training and development programs to stay informed about product and service changes. Qualifications: High school diploma or equivalent; college degree preferred. Previous customer service experience, preferably in the airline or hospitality industry. Excellent communication and interpersonal skills. Proficient computer skills, including experience with customer service software and reputed company Office. Ability to work independently and collaboratively in a remote team environment. Flexible schedule to accommodate varying shifts, including evenings, weekends, and holidays. Benefits: Competitive salary Comprehensive training program Employee travel benefits Health and wellness programs Remote work flexibility How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are a great fit for this role. Applications will be accepted until [insert closing date].

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