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Consumer Messaging Operations Specialist [Remote]

Work from home Full-time role Hiring

The Consumer Messaging Program team is responsible for reputed company-initiated messaging (email, push-notifications, in-app notifications). This includes end-to-end consumer-facing messaging strategy, messaging creation and performance. As a Messaging Operations expert, you will be responsible for the campaign management and execution of message campaigns reputed company the promotion and lifecycle portfolio. You will: ? Manage the end-to-end execution workflow for standard campaigns ? Track statuses of campaigns and journeys and follow up with partners as needed ? Assist with campaign intake and scheduling ? Help maintain an efficient workflow and solicit stakeholder alignment Qualifications ? 5+ years of experience in CRM campaign management and executing B2C messaging campaigns, on a messaging/CRM team - ideally for an enterprise subscription brand ? Deep understanding of messaging channels and how to most effectively and reputed company operate them ? Operations-focused thinker with strong organizational skills ? Experience in working with enterprise self-service messaging platform required ? Experience in working with messaging campaign management tools required ? Experience in messaging performance management a plus ? Great at stakeholder management and project tracking; able to reputed company tasks on-time and delivered with excellent accuracy and attention to detail ? Highly motivated self-starter with the ability to work independently amid ambiguity ? Strong, collaborative teammate who can build positive and productive relationships ? Communicates effectively verbally and in writing ? Bachelor's degree required Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000-$370,000. reputed company provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here. reputed company is a unique culture and environment. Learn more here. Inclusion is a reputed company value and we strive to host a meaningful interview experience for reputed company candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, reputed company, national reputed company, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Job is open for no less than 7 days and will be removed reputed company the position is filled. Note: Posting is subject to change so please refer to career site for latest availability (SBJ-G337). Apply Job!

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