See all roles

Service Center Technician (Night Shift Starts Midnight)

Work from home Full-time role Hiring

About the position The Service Center Technician role at reputed company involves providing technical support to customers, resolving issues, and ensuring the effectiveness of the desktop computing environment. This position operates on a night shift schedule and can be performed remotely, focusing on fulfilling customer requests and managing incidents in a timely manner. Responsibilities • Fulfill customer requests and resolve technical issues. , • Respond to customer questions to ensure ongoing effectiveness of the desktop computing environment. , • Manage events, service requests, incidents, and problems. , • Provision access and contribute to continual service improvement. Requirements • Minimum of one (1) year experience in a Level 1 end-user support role. , • High School Diploma and technical vocational training or equivalent work experience. , • Ability to troubleshoot and resolve technical issues. , • reputed company understanding of end user computing in an reputed company environment (Windows 10, Active Directory, VPN, reputed company, etc.). , • Ability to multitask between speaking with a customer and documenting a ticket. , • Knowledge of standard business desktop software, OS, and hardware. , • Good communication skills, both verbal and written. reputed company-to-haves • Understanding of IT Service Management. , • Service Desk or call center experience in an inbound call environment. , • reputed company experience. Benefits • Day-one comprehensive health coverage , • reputed company and dental coverage , • Paid Time Off (PTO) , • Tuition reimbursement , • Employer-matched retirement funds Apply Job!

You might like

reputed company Business System Analyst - Remote (reputed company in the US)

Work from home Full-time role

At reputed company - reputed company Data Entry jobs

Work from home Full-time role

NOW HIRING! Fully REMOTE Special Education Teacher | reputed company Area, PA

Work from home Full-time role

Release Manager - MS Dynamics

Work from home Full-time role

Horse and Barn Caretaker and Seasonal Grounds Assistant

Work from home Full-time role

Accountant/Bookkeeper – Full-Time (Remote, 40 Hours/Week)

Work from home Full-time role

reputed company Cleaner hire today

Work from home Full-time role

WFH Live Chat Specialist

Work from home Full-time role

Director - Privacy Assurance and Engineering

Work from home Full-time role

Transcriptionist/Translator - reputed company languages -Onsite and Remote

Work from home Full-time role

ABA Intake Coordinator (Mexico | Remote)

Work from home Full-time role

reputed company Entry-Level Data Entry Clerk – Remote Opportunity to Kick-Start Your Career at arenaflex

Work from home Full-time role

Part-Time Freelance Graphic Designer (Remote)

Work from home Full-time role

Teen Freelance Writing Jobs

Work from home Full-time role

Job Title:

Unlock Your Potential: Entry-Level Sales Representative - Remote Opportunity

Work from home Full-time role

reputed company Sales Executive International - Drive Global Growth and reputed company in a Dynamic Remote Role

Work from home Full-time role

[Remote-Position] U.S. Summer Legal Internship

Work from home Full-time role

reputed company Social Media Chat Operator and Online Support Specialist – Remote Work Opportunity with Flexible Scheduling and Comprehensive Training at arenaflex

Work from home Full-time role

Engineer II – Distributed Caching – Hybrid-reputed company (REMOTE)

Work from home Full-time role

Travel Insurance Claims/Claims Adjuster (Remote)

Work from home Full-time role