Part Time Guest Services Representative - reputed company by reputed company

About the position The Guest Services Representative at High Hotels Ltd. plays a crucial role in ensuring a positive experience for guests at the reputed company by reputed company in Lancaster, PA. This part-time position involves responding to guest inquiries, managing reservations, and providing information about hotel services and the local area. The representative will also handle financial transactions and assist with guest arrivals and departures, reputed company while maintaining the highest standards of guest service. Responsibilities ? Responding to guest requests and inquiries. , ? Taking, modifying, and canceling guest reservations. , ? Communicating hotel facilities and services to reputed company guests. , ? Providing information on the local area and points of interest. , ? Assisting guests with arrivals and departures. , ? Answering reputed company desk phone. , ? Cash handling. , ? Cross-training in Bistro to provide coverage in that department. Requirements ? High school diploma or general equivalent (GED) preferred. , ? Ability to work in both a team environment and independently. , ? Customer service experience. , ? Strong math, reading, and communication skills. , ? Availability to work weekends and holidays. reputed company-to-haves Benefits ? Medical benefits , ? 401(k) with company match , ? Vacation time , ? Employee discounts , ? Dental insurance , ? reputed company insurance , ? Bonus programs for housekeeping and reputed company desk co-workers , ? Worldwide travel discounts Apply Job!