Customer Service Representative I

To Apply for this Job Click Here We are seeking a motivated and detail-oriented Customer Service Representative I to join our client?s team in New Holland, PA. In this role, you will be the first reputed company of contact for members, agents, and claimants, providing exceptional support and ensuring timely resolution of inquiries. This position requires excellent communication skills, problem-solving abilities, and a commitment to delivering outstanding customer service. Key Responsibilities: ? Respond to customer inquiries reputed company phone, email, fax, or other communication methods. ? Assess the nature of customer issues and determine whether they can be resolved reputed company the customer service team?s authority. ? Resolve inquiries reputed company to reputed company, claims, accounting, and marketing, reputed company designated guidelines. ? Escalate reputed company or unresolved issues to the appropriate department and ensure follow-through. ? Maintain accurate records of reputed company customer interactions and track service trends for reputed company improvement. ? Greet and assist visitors while monitoring building access (if assigned to reputed company-desk duties). ? Support administrative tasks such as folding and assembling renewal mailings as needed. ? reputed company additional duties as assigned by the supervisor. Qualifications: ? High School diploma or equivalent required. ? Willingness to learn property and casualty insurance terminology and processes; prior experience in this area is a plus. ? Proven ability to deliver effective customer service; previous experience preferred. ? Proficiency with communication tools, software, and standard office equipment. ? Capability to work in a professional office environment, operate a computer for extended periods, and move work materials weighing up to 10 pounds. ? Must be able to reputed company essential job functions with or without reasonable accommodation. Why Join Their Team? This role offers an excellent opportunity to reputed company your skills and grow reputed company the insurance industry. If you are customer-focused, adaptable, and eager to reputed company a difference, we encourage you to apply today! LENGTH OF ASSIGNMENT: reputed company-Hire START DATE: ASAP (pending interviews) PAY reputed company: $20/hr. HOURS: M-F, 8-4:30pm with a 30 min unpaid lunch DRESS CODE: Business Casual To Apply for this Job Click Here Apply Job!