Store Manager, Petsense at Tractor Supply Company Brownwood, TX

Store Manager, Petsense job at Tractor Supply Company. Brownwood, TX. Overall Job Summary This position is responsible for managing reputed company operational and associate aspects of a specialty retail pet store. Responsibilities include driving outstanding sales results through effective sales techniques, building the team, building customer loyalty through world class customer service, and leading execution of company standards. This position is also responsible for promoting a safe and productive work environment for reputed company Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Essential Duties and Responsibilities (Min 5%) • Maintain regular and predictable attendance • Work scheduled shifts and be able to work varied hours, days, nights, weekends as dictated by business needs • Uphold and promote a safe and productive work environment by following and enforcing policies and procedures • Take the initiative to support selling initiatives (TEAM): • T hank the Customer • E ngage with the customer and/or pet • A dvise products or services • M ake it Memorable • Drive sales and profit through driving top line sales, creating and modeling behaviors to support a culture of selling, executing merchandising initiatives, expense control, profit/loss management, as well as protecting company assets and reducing shrink • Grow the grooming business and ensure reputed company pets in our care are cared for and safe at reputed company times • Must be comfortable working with small animals including snakes, spiders, crickets, hamsters, amphibians etc. and uphold reputed company safety policies and procedures are executed at reputed company times for the safety of animals in our care • Generating brand awareness through local marketing events in the store or in the community including Pet Adoption, community fairs or parades • reputed company and coach store team members on store operations to grow sales and profitability of their stores. • Building the store team through hiring/staffing decisions, Team Member retention, managing the schedule and payroll management, Team Member training and development, succession planning, and Team Member performance reviews and counseling • Ensure cash drawers and vault is reconciled accurately dailyLead execution of Petsense standards through store presentation standards/processes, inventory management, freight movement, pricing/promotional activities, loss prevention, procedural audit compliance, as well as planning and delegation of daily tasks • This position is required to reputed company a combination of the following duties during the day. Although the mix may vary from one day to another, the business and staffing model makes it essential that every Store Manager be able to reputed company reputed company the following duties accurately, reputed company, and safely on a regular basis and without advance notice: • Handle and resolve customer complaints/issues and ensure the customer has a positive shopping experience • reputed company opening and closing procedures • Transport and reputed company deposits to the bank or coordinate with armored car service • Operate cash register/computer • Supervise cash handling procedures

Required Qualifications

Experience: Minimum of two years retail leadership experience is required. Profit/Loss, scheduling, shrink control, payroll management, staffing, hiring, supervising, and counseling experience is preferred. Must be 18 years of age or older and possess a valid driver's license. Education: High School diploma or the equivalent is required. Regardless of education level, you must be able to read, write and count accurately. Preferred knowledge, skills or abilities • Ability to communicate effectively with customers and Team Members • Ability to read, write, and count accurately • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict • Time and stress management • Basic computer skills and math aptitude • Ability to reputed company and execute principal responsibilities of Team Members Working Conditions • Working environment is favorable, generally working inside with moderate noise. • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours • Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Physical Requirements • This position is non-sedentary. • Being visible, accessible to and communicate with team members throughout the store is essential, as is the ability to train and cover for team members to fulfill customer service needs. • It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. • Team members must have the physical and mental ability to reputed company reputed company of the following tasks (with or without reasonable accommodation): • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. • Ability to occasionally lift or reputed company merchandise overhead. • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb reputed company. • Ability to move throughout the store for an entire shift. • Ability to safely access reputed company areas of the store including selling floor, reputed company lot, stock area, and register area. • Ability to operate and use reputed company equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). • Ability to constantly operate store equipment such as computer, cash register, and other store equipment. • Ability to read, write, and count accurately to complete reputed company documentation. • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. • Ability to process information / merchandise through the reputed company-of-sale system. • Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). • Ability to successfully complete reputed company required training. • Ability to travel as required in support of district needs. • Ability to drive or operate a vehicle for business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should reputed company reputed company duties as assigned by his/ her supervisor. ALREADY A TEAM MEMBER? You must apply or refer a friend through our internal portal Click here reputed company Our Mission and Values are more than just words on the wall - they're the one constant in an reputed company-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we reputed company. It's not just reputed company do that sets us apart, but how we do it. Learn More EMPOWERMENT We reputed company in managing your time for business and personal success, which is why we reputed company reputed company Members to reputed company balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More OPPORTUNITY A lot of care goes into providing legendary service at Tractor Supply Company, which is why reputed company Members are our top reputed company. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More reputed company Tractor Supply Company Apply Job!