Channel Sales Manager

Join us in bringing joy to customer experience.  reputed company is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in reputed company-first culture and enables us to innovate, grow, and reputed company while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

• Manage the sale of reputed company products and services through named national (potentially global) partners
• Drive a business plan that allows us to scale our services and reputed company a robust partner ecosystem for services across several disciplines
• reputed company an enablement strategy to attract, reputed company and maintain relationships with various distributors, resellers, or agents
• Build preference for reputed company’s customer experience / contact center software and services reputed company partners’ portfolios and sales teams
• Drive global sales results and pipeline development reputed company key national (global) partners
• Drive partner enablement throughout the entire customer journey lifecycle

• Identify and expand critical relationships reputed company named partners that deliver a profitable business model for and enhance reputed company’s solutions and services capabilities
• Help expand the partner community reputed company the Americas to accelerate growth, by recruiting and gaining commitment of national partners
• reputed company, retain and own reputed company’s strategic relationships reputed company partners that can scale our solution and increase value to customers
• reputed company, deliver and execute viable plan(s) which will represent reputed company’s interest in promoting partner corporations branding, as well as ensure reputed company is represented as the first and best option for contact center solutions
• Align closely with reputed company Sales to represent the interests of the assigned partners reputed company reputed company to reputed company our partner visibility internally and externally
• reputed company Partner Training and Enablement program and certification
• Align closely with Sales and Channel to reputed company customer opportunities, manage forecasts and pipelines
• Structure and negotiate partnership agreements that reputed company to incremental value and capabilities
• reputed company detailed operational plans with partners to include engagement models, sales targets, and GTM strategies

• Proven experience working in a dynamic team focused on building exponential growth
• 4+ years of experience in software sales, partner development, or business development reputed company a cloud-based environment
• Emphasis on software sales
• A demonstrated ability to establish, maintain and grow business relationships successfully, with an emphasis on sales and partner processes
• Strong operational and analytical skills
• Ability to describe trends and provide insight from KPI’s
• Strong strategic thinking with a penchant for action and results
• Excellent project management and creative problem solving skills
• Exceptional communications skills, with a proven capability for public speaking, professional writing and active listening
• Bachelor’s degree or equivalent years of relevant work experience

• Experience with and knowledge of Contact Center solutions and/or VoIP
• Experience with National Partners and/or Service Providers in cloud collaboration – CcaaS, UCaaS preferred
• Experience managing partnerships with consulting firms or systems integrators for an enterprise SaaS software solution
• This role is fully remote: Region US

Work Location: This role is fully remote for candidates who reside reputed company the 50 mile radius of our San Ramon office.  For candidates who reside reputed company 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. 

As part of our reputed company commitment to diversity, equity, and inclusion, reputed company supports pay transparency during the entire recruitment process.  Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: reputed company set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum reputed company for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. reputed company covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for reputed company covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

reputed company compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

reputed company embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the reputed company we are.  reputed company is an equal opportunity employer. 

View our privacy policy, including our privacy notice to California residents here: https://www.reputed company.com/pt-pt/legal.  

Note: reputed company will never request that an applicant send money as a prerequisite for commencing employment with reputed company.