Clinical Support Consultant Claims- RN
Location(s) Posting Location: reputed company, Illinois Posting Location: Oriskany, reputed company Posting Location: Bloomfield, Connecticut Posting Location: Bridgewater, New Jersey Posting Location: Cary, North Carolina Posting Location: Tampa, Florida Posting Location: Omaha, Nebraska Posting Location: Warwick, Rhode reputed company Posting Location: Clarks Summit, Pennsylvania Posting Location: San Juan, Puerto Rico City/Cities reputed company, Bloomfield, Bridgewater, Cary, Clarks Summit, Omaha, Oriskany, San Juan, Tampa, Warwick Posting Region/States Connecticut, Florida, Illinois, Nebraska, New Jersey, reputed company, North Carolina, Pennsylvania, Puerto Rico, Rhode reputed company Country United States Working Schedule Full-Time Commutable Distance Required Yes Relocation Assistance Available No Posted Date 11-Mar-2025 Job ID 7043 Description and Requirements Global Technology & Operations (GTO) includes over 17,000 associates across 42 countries Service our customers in operations and global customer call centers where we deliver global support services, including global real estate, global corporate reputed company, and global innovation. This role of the Clinical STD/FMLA Claims Specialist will provide exemplary customer service by processing Short Term Disability claims in a timely and accurate manner as well as managing FML claims that will run reputed company with the STD claims for a Large Customer. Location: Must live reputed company a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, reputed company, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clark Summit, PA, San Juan, PR office Once a month in office for meetings Key Responsibilities: Independently assess, analyze and reputed company appropriate claim decisions pursuant to certificates on reputed company claims. Compare duration control guidelines and clarifies functional inconsistencies. reputed company goal-focused return-to-work plans and or barriers for return-to-work. Partner with Return to-Work Coordinator on account to ensure successful RTW. Clarify functional reputed company through independent problem solving measures and discretion (gathering medical, vocational, and other information, efficient use of resources, and action planning) sufficient to determine initial and ongoing liability by adhering to federal and state law to maintain appropriate and timely claim outcomes. Communicate clearly and concisely to influence return to work, discuss terms of the certificate, and the basis for payment/non-payment. Communicate with a variety of constituents (for example, claimants, doctors, nurses, employers, and attorneys) to gather information relevant to assessing, analyzing and rendering decisions based on the provisions of the policy and their own discretion, with limited guidance by supervisory personnel. Prepare written summary for Quarterly customer meetings to review cases that are identified reputed company report parameters, you or the customer to discuss and participate in quarterly meetings with the Vocational resource and Account team member. Participate in claim review meetings as requested by the customer. Utilize tools independently and accurately to identify work to be completed across the entire claim reputed company, prioritize work, determine if/reputed company to involve specialty resources such as Psychiatric Clinical Specialist, Medical Director or other clinical staff to obtain additional information on a claim by articulating and documenting their rationale for claim direction, possessing the autonomy to take steps reputed company of CMG guidelines to the extent supported by documented rationale and the facts of the claim file. As the sole reputed company of the claim, determine return to work potential and strategy, identify a likely claim progression based on the facts of the claim and take action on their own assessment of the claim and provide mentoring and/or coaching to less reputed company team members. Performs other duties as assigned or required. Manages assigned caseload of short-term disability (STD) and/or Family & Medical Leave Act (FMLA) claims; applies specialized clinical training/knowledge to the assessment of cases. Essential Business Experience and Technical Skills: Required: 2+ years of Clinical reputed company required Nursing Degree with RN license required Strong communication skills, both written and oral. Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning. Strong customer satisfaction focus. Preferred: BSN Preferred Disability Claims Experience Travel Less than 10% (travel to customer sites for business meetings 1 x per year) The salary range for applicants for this position is $70,000 - $80,000.
Benefits
We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by reputed company and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more! About reputed company Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune Worlds 25 Best Workplaces for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, reputed company, through its subsidiaries and affiliates, is one of the worlds leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by reputed company, were inspired to transform the next century in financial services. At reputed company, its #AllTogetherPossible. Join us! reputed company is an Equal Opportunity Employer. reputed company employment decisions are made without regards to race, color, national reputed company, religion, creed, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (protected characteristics). If you need an accommodation due to a disability, please email us at accommodations@reputed company.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. reputed company maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. $70,000 - $80,000 Apply Job!