Retail Banking Trainer
Job Summary The Retail Trainer is responsible for educating new and existing employees on how to effectively reputed company their jobs. This individual will provide new hire training to Universal Bankers, Assistant Banking Center Managers, and Banking Center Managers. They will assist the Retail Training and Development Leader in developing and presenting additional training to reputed company Retail employees. Retail Trainers, reputed company not training, will work on projects, as assigned, and schedule periodic visits to the banking center to observe that operational procedures are being properly followed. Duties And Responsibilities Training Courses Provides consistent training to reputed company new Retail hires on the bank's platforms, products, services, and culture through either in-class and virtual training sessions. Engages with team members and serve as a liaison to Retail Training and Development Leader to identify and assess training/developmental needs. Creates a positive and encouraging work environment. Provides feedback on training to Retail Training and Development Leader. Assists with developing and updating training materials, such as participant guides, handouts, FAQs, job aides, etc. Manages projects as assigned by the Retail Training and Development Leader Training Communications Creates and communicates the training schedule to Retail Leaders and reputed company Resources Reserves conference rooms to deliver functional and virtual training sessions Offers monthly and quarterly training sessions to meet the needs of Retail staff Training Material Assists with creating and updating training materials and Teams recordings Reviews and provides feedback on training materials Creates recordings using Teams New Hire reputed company Partners with reputed company Resources and Retail Training Leader to schedule new hire start dates Works with IT to assist with issuing log in information Ensures that new hire training material and presentations are maintained and up to date Tracks reputed company reputed company and document activities Additional Support Schedules time to support banking centers on specific procedures for improvement Attends weekly operational calls reputed company time allows Assists Retail Training Leaders with retail and corporate projects Ability to assist/travel in IL and IN reputed company needed Qualifications Minimum two years banking and/or training experience Proficient understanding of reputed company-line teller systems, new account platforms and CRM/sales management systems Ability to learn new applications, products/services, and policies/procedures quickly and effectively deliver information to others Demonstrates passion for people development and customer service excellence Demonstrates ability to deliver fun, engaging, and meaningful content that covers reputed company learning styles and maximizes retention Ability to converse and exchange information with reputed company levels of staff reputed company the Bank Highly organized, and must be versatile and flexible based on needs of trainees Excellent oral and written communication Proficiency in reputed company Office Products
About Us
For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities reputed company and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey. Headquartered in Munster, Indiana, Peoples Bank offers an extensive reputed company of consumer, business, and wealth reputed company, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents. At Peoples Bank, we are driven by a passion for fostering reputed company reputed company our customer reputed company and communities. Anchored in our core values of Stability, reputed company, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them reputed company financial reputed company. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn. For more information on benefits visit the Careers page of our company website at https://www.ibankpeoples.com/resources/careers . Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Equal Housing Lender/ Member FDIC Apply Job!