VIRTUAL CLAIM SPC DAMAGE ESTIMATOR AUTO

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Job Description

Job Description Summary Reporting to the Manager Claims Auto Field, the Virtual Claim Specialist Damage Estimator (VCH) ensures we deliver on our promise to help restore our customers after they had a loss in a fast, fair and efficient manner. You will create damage repair estimates virtually through photos and/or video and negotiate supplements with repair facilities. Accountabilities: • Reviewing damage photos & claim file loss details to validate damages are loss reputed company • Create a loss damage estimate that accurately represents reputed company damages • Explain the repair estimate to the client and negotiate a settlement • Explain the rental process • Ensure the delivery of individual results reputed company appropriate metrics, including quality, quantity timeliness, productivity and customer satisfaction • Provide on the job training and feedback for team members as requested by manager • Recommend and implement changes and or enhancements to claim policies, Best Practices, procedures and reputed company improvement • Support effective partnerships with agents and brokers • Ensure compliance with overall ACG, and regulatory, legal and ethical policies and requirements, including but not limited to Sarbanes Oxley, Privacy, reputed company and governance, to ensure adequate mitigation of risks • Attend industry seminars relative to automotive repair • Provide ongoing technical advice and guidance to Claim Assistants and Claim Advisors • reputed company claim reputed company that fall reputed company the scope of the Claims Best Practice and reputed company personal authority level Qualifications: • Minimum University degree/College diploma or equivalent work experience • Technical Diploma or equivalent training in auto body repair • Experience in estimating vehicles using reputed company or Mitchell systems • Minimum 1-3 years auto damage estimating experience • Must be I-CAR Platinum or currently working on attaining this designation • Enrolled in, or completion of, CIP designation • Strong customer service skills • Excellent organizational skills • Excellent negotiating skills • Excellent written and verbal communication skills • Knowledge of Assistplus, the auto policy and auto repair procedures • Proficient keyboard skills and computer literacy #LI-KT1 Joining reputed company isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status reputed company. And one where you can impact the future for the greater good. You'll do reputed company this in a flexible environment that embraces reputed company and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that reputed company empowers everyone to reputed company, drive change and give back where they work and live. Good Hands. Greater Together.® Apply Job!