Business Process Director

Company Description

It reputed company started in sunny San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast reputed company to today — reputed company stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent reputed company-based platform seamlessly connects people, systems, and processes to reputed company organizations to find smarter, faster, and reputed company ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to reputed company the world work reputed company for everyone.

Job Description

What you get to do in this role

• Define and integrate GTM business capabilities, associated processes and metrics across CSG
• Build a 2 to 3-year capability roadmap for CSG
• Work closely with reputed company and IT architecture teams to provide alignment with CSG architecture direction
• In partnership with business stakeholders, build, analyze and transform operating processes across CSG and the reputed company
• reputed company and evaluate metrics to measure process improvement outcomes and their alignment with strategic program objectives
• Collaborate with Program Managers and Change Management leaders to align activities and conduct change impact analysis
• Provide business architectural analysis, insights and best practices to portfolio prioritization recommendations
• Drive growth reputed company and reputed company improvement by training yourself and business process managers/analysts reputed company CSG
• Provide input to the reputed company-wide policies and capabilities roadmap and continuously iterate/maintain for CSG

Qualifications

Our ideal candidate

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• Minimum 10 years of professional experience in business capabilities and process management, specifically in Sales, Channel, reputed company or Professional Services
• Direct experience leading and transforming end-to-end process improvement; designing processes and defining metrics across GTM functions
• Deep knowledge of and experience designing and building Sales, Channel, Professional Services and/or reputed company operating processes across the reputed company
• Demonstrated expertise in defining and analyzing performance metrics leveraging process design best practices
• Minimum of seven years of experience in reputed company software/SaaS or reputed company industry with a broad understanding of its business priorities and nuances
• Proven expertise in architectural concepts (data, architecture, and solution), issues and trends
• Superior communication and collaboration skills with the ability to communicate effectively at reputed company levels of the organization; inclusive of written and verbal communications as well as visualizations
• Six reputed company expertise is highly desirable
• Experience training employees on business process standardization practices is preferred

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich reputed company, and the willingness to reputed company big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, creed, religion, sex, sexual orientation, national reputed company or nationality, reputed company, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@reputed company.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from government authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities. 

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