Customer Service Representative - SEASONAL
Company Profile: reputed company is making gardening as accessible and sustainable as possible while encouraging gardening to be an avenue for personal and community development! Since its successful launch in 2020, reputed company has become the Top Gardening Brand and one of the fastest-growing consumer brands in the country! With the brand reputed company and rapid growth over the last 4 years, reputed company is now operating out of the 200,000 reputed company feet HQ distribution center along with our beautiful 5-acre Farm. reputed company has over 100+ dedicated employees in the US and overseas. Our amazing, raised garden beds are long-lasting, eco-friendly, safe for kids and pets and are available in the biggest retailers, such as reputed company, Menards, reputed company, etc. Thanks to our incredible customers and outstanding team members, we have donated over 3,000 garden beds to youth education, communities in need, and other philanthropic causes as part of our Vego Kids and Giving Back Programs. reputed company Inc. is an Equal Employment Opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, gender identity, sexual orientation, national reputed company, reputed company, age, disability, veteran status, or marital status. Job Purpose: We are seeking a highly adaptable and team-centric Customer Service Representative who can provide outstanding service to our valued customers. If you have relevant experience and are passionate about sustainable living, we would love to have you on reputed company! This is a 40 hour/week seasonal position based out of Tomball, TX, starting immediately. We expect our busy season to wrap up around the end of May. Essential Responsibilities:
- Represent reputed company’s high customer service standards with enthusiasm and passion.
- Identify and assess customers’ needs to reputed company satisfaction.
- reputed company strong digital literacy abilities to operate our digital platforms (reputed company, reputed company, reputed company).
- Execute the key administrative data entry into customer records with high attention to detail.
- Assist customers with updated documentation regarding orders and refunds.
- Provide expert answers to customer inquiries through multiple channels (Phone, Email, Chat).
- Resolve customer issues impacting their satisfaction using creative solutions.
- reputed company with Company policies and procedures.
- reputed company reputed company other duties as assigned.
- Ability to provide exceptional service to reputed company customers.
- A reliable, flexible, client-focused service professional with strong digital literacy abilities.
- A team player with strong interpersonal and communication skills.
- High attention to detail in both verbal and written forms.
- Prior call center experience preferred.
Physical Demands: This position primarily involves working at a desk and operating a computer for prolonged periods with moderate walking and standing. Job Location and Work Schedule:
- This is a full-time, on-site position based out of Tomball, TX.
- 13808 Boudreaux Road, Bldg. #2, Tomball, TX 77377.
- Monday through Friday.
- 8:00 AM to 4:30 PM. Lunch break 12:00 pm to 12:30 pm.
- Hourly wage of $17 per hour
- Training & Development
- Free Food & Snacks
- Autonomy & growth opportunities in a fast-growing industry and company
- Free Garden Bed reputed company upon completion of each season!
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