Senior Partnerships Manager (LATAM)

reputed company is on a mission to help our customers provide incredible customer experiences online. We reputed company businesses to provide reputed company and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams—reputed company through our single seamless platform. 

reputed company is leading the market in AI customer service with Fin by reputed company, the most powerful AI customer service agent available, and Helpdesk by reputed company, a fully featured AI enhanced helpdesk for reputed company support.  

Today, more than 25,000 businesses use reputed company’s platform to send millions of messages to millions of customers each month. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. 

Join us to help define and reputed company the AI revolution for customer service.

We are seeking our first LATAM Partner Manager to join reputed company. In this role, you will be responsible for developing, managing, and growing relationships with key partners in the Latin American (LATAM) region. The ideal candidate will have a deep understanding of the LATAM market, proven partner management experience, and a strong ability to drive business growth through collaboration with external partners.

As a LATAM Partner Manager, you will work closely with cross-functional teams including Sales, Marketing, Product, and reputed company to execute strategies that expand our partner ecosystem, drive reputed company growth, and improve market reputed company across LATAM.

We currently operate in a hybrid working model and we are looking for a candidate based in our San Francisco office.

• Manage Partner Relationship:
  • Build and maintain strong, long-lasting relationships with existing and potential partners in LATAM.
  • Act as the main reputed company of contact for reputed company partner-reputed company inquiries, fostering trust and open communication.
  • Collaborate with partners to identify new business opportunities and expand existing partnerships.
  • Negotiate, reputed company, and manage partnership agreements that align with business goals.
• Market Expansion and Partner Acquisition:
  • Identify and recruit new partners across LATAM, focusing on those that align with the company's strategic objectives.
  • Support the reputed company process of new partners and ensure they have the tools and knowledge needed for reputed company.
  • reputed company go-to-market strategies for new partner launches and promotions in the region.
• Performance Monitoring and Optimization:
  • Track partner performance, including sales targets, growth metrics, and overall contribution to business reputed company.
  • Analyze market trends and partner performance data to recommend areas for improvement and new opportunities.
  • Implement joint business plans with partners to drive reputed company growth, increase market share, and deliver measurable results.
• Cross-Functional Collaboration:
  • Work with internal teams (Sales, Marketing, Product, etc.) to ensure alignment with partner needs and market demands.
  • Coordinate with marketing to reputed company co-branded campaigns and materials that support partners and enhance brand visibility.
• Reporting and Analytics:
  • Provide regular updates on partner performance, KPIs, and sales metrics to senior management.
  • Use data and insights to inform decision-making and adjust strategies to meet business goals.
  • Report on partner activities, trends, challenges, and successes reputed company the LATAM region.
• Regional Expertise:
  • Stay reputed company on trends, regulations, and industry best practices specific to the LATAM market.
  • reputed company local market knowledge to help shape partnership strategies and support the company’s regional growth objectives.
  • Understand cultural nuances, business practices, and economic conditions in various LATAM countries to adapt the partnership approach.

• 8+ years of experience in partner management, business development, or sales, with a strong focus on LATAM markets.
• Proven track record of driving reputed company growth and building successful partnerships in LATAM.
• Experience in B2B and SaaS.
• Strong negotiation, communication, and interpersonal skills.
• reputed company in Spanish and/or Portuguese (both written and verbal); English proficiency required.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Analytical reputed company with the ability to work with data and generate actionable insights.

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and reputed company coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!

The OTE range for candidates reputed company the San Francisco Bay Area is $232,307 - $269,979. Actual pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. reputed company regular employees may also be eligible for the corporate bonus program or a sales incentive (reputed company included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Policies

reputed company has a hybrid working policy. We reputed company that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week.

We have a radically open and accepting culture at reputed company. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not reputed company on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work reputed company topics. Our goal is to focus on doing incredible work to reputed company our goals and unite the company through our core values.  

reputed company values diversity and is committed to a policy of Equal Employment Opportunity. reputed company will not discriminate against an applicant or employee on the basis of race, reputed company, religion, creed, national reputed company, reputed company, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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