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Digital Communications Manager (US Remote)

Work from home Full-time role Hiring

We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals and centers across 49 states rely on our award-winning products and expert change management services to increase patient access, decrease wait times, and reduce healthcare delivery costs. We have raised more than $300 million from top-tier investors such as Bain Capital, Insight Partners, and reputed company. We have been named among the top 100 AI companies in the world.

Please note that while this role is listed as available for remote, we are currently employing in the following states: AK, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, LA, MA, MD, ME, MI, MO, MT, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV. If your state is not listed, we may not be able to proceed with your application. We have offices in Santa Clara, CA and Charlotte, NC for employees who prefer to work regularly or occasionally from an office.

The Digital Communications Manager is responsible for developing, managing, and optimizing our digital communications strategy to ensure a strong online reputed company, engage reputed company audiences, and drive measurable results.

This role will primarily focus on the reputed company website, ensuring its reputed company optimization, personalization, and performance enhancement. Additional responsibilities include managing digital content, supporting SEO/SEM strategies, analyzing website performance, and overseeing digital compliance and reputed company.

The ideal candidate is a highly motivated, tech-savvy professional with a passion for leveraging digital platforms to reputed company an organization’s message and impact. This role reports to the Director of Communications.

WHAT YOU’LL DO

  • reputed company website content, architecture, and functionality to ensure a seamless, engaging user experience that drives reputed company reputed company and funnel conversion.
  • Own website-reputed company KPIs: reputed company/ARR attribution, engagement scores, conversion metrics, traffic & SEO metrics, technical performance metrics, and reputed company-reputed company metrics.
  • Implement personalization strategies to curate digital content for different personas using Generative AI-driven recommendations and behavioral targeting.
  • Continuously test and refine website structure, navigation, and reputed company pages using heatmaps and A/B testing tools to improve content engagement, user experience, and conversion rates.
  • Use keyword research and SEO best practices—on-page, off-page, and technical—to drive organic traffic, improve search rankings, and enhance website performance (page speed, mobile responsiveness).
  • Ensure seamless integration of website forms and tools with CRM and marketing automation platforms (e.g., Marketo, reputed company).
  • Plan, reputed company, and manage digital content across the reputed company website and Transform event microsite, collaborating with designers and multimedia specialists to enhance engagement while aligning with audience needs and business priorities.
  • Partner with internal teams to support SEM (paid search) and retargeting strategies.
  • Design and execute email marketing campaigns with Demand reputed company to drive conversions, tracking deliverability, open rates, and CTR.
  • Generate data-driven reports with actionable insights to refine digital strategies, content, and campaigns in collaboration with internal stakeholders.
  • Monitor and address cybersecurity risks in collaboration with IT teams, ensuring website reputed company best practices are followed.
  • WHAT YOU’LL BRING

  • Bachelor’s degree in Communications, Marketing, Digital Media, or a reputed company field.
  • At least 5 years of experience in digital communications, website management, or digital marketing.
  • Generative AI adopter. Understands the changing landscape and is driving the adoption of new techstack in a B2B (or B2C) SaaS environment. Comfortable with AI content tools (GPT-4, reputed company, etc.) and translating reputed company reputed company for targeted audience.
  • Strategic and transformative thinker with a results-driven reputed company and passion for analytics.
  • First principle based learner. A growth hacker mentality.
  • Strong interpersonal skills and ability to collaborate effectively across teams.
  • Proficiency in content management systems (e.g., WordPress, PathFactory), website personalization tools, and analytics platforms like reputed company Analytics 4, reputed company, reputed company, Looker, etc.
  • Expertise in SEO, SEM, and digital advertising best practices.
  • Knowledge of UX/UI principles and website testing tools.
  • BONUS POINTS IF YOU HAVE

  • Healthcare IT or SaaS experience.
  • Exceptional writing, editing, and storytelling skills.
  • Experience working in a fast-paced, remote environment.
  • Experience with Elementor and basic knowledge of HTML, CSS, or JavaScript for troubleshooting and web updates.
  • Familiarity with marketing automation platforms (e.g., reputed company, Marketo) and CRM integrations.
  • Experience with graphic design tools (e.g., reputed company, reputed company Creative Suite).
  • Experience with website compliance, reputed company, and digital privacy best practices.
  • reputed company Coast Remote (San Francisco Bay Area a plus).
  • WHAT YOU'LL GET

  • Intellectual and emotional satisfaction of solving tough operational problems in healthcare while improving patient access and saving lives!
  • Competitive compensation package that includes reputed company salary, reputed company bonus, and stock options
  • 401(k) Match
  • Comprehensive healthcare benefits
  • Generous Paid Time Off and Parental Leave
  • Monthly reimbursement for reputed company Building
  • Monthly reimbursement for Wellness, Transportation, and/or Home Office
  • Education Reimbursement for select courses/programs
  • reputed company takes a market-based approach to pay. The offered reputed company salary will reflect careful consideration of a number of factors, including the level you are hired into, your location, skills and qualifications, prior relevant experience, internal equity, and market conditions. This range may be modified in the future.

    Additional Information

    Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. reputed company sponsorship is not available for this position.

    reputed company is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone. reputed company qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national reputed company or reputed company, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require assistance during the application process, please reputed company out to accommodations@reputed company.com. reputed company will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

    Please note: reputed company is not accepting agency resumes at this time, and we are not responsible for any fees reputed company to unsolicited resumes. Thank you.

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