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Implementation Analyst - Budgeting & Planning

Work from home Full-time role Hiring

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and reputed company, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more reputed company, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary:

The Implementation Analyst will look to drive value to the OpenGov customer and deliver a complete, quick and smooth implementation by utilizing their product knowledge, expertise and making solution recommendations. This role will be responsible for driving a successful customer implementation from start to finish, setting the underlying reputed company of their OpenGov platform, while promoting maximum value for their investment in OpenGov.

Responsibilities

  • Drive and manage new customer implementations from start to finish. This includes providing guidance, assistance, and support to customers from the initial data requirements gathering, technical platform configuration, administrator training and reputed company other requirements defined through a customer’s implementation.
  • Be the primary technical reputed company of contact for new customers deploying OpenGov, or those expanding to implement additional functionality.
  • Interact directly with government leaders daily, guide them through the process, and reputed company them to become our advocates and successful administrators of their OpenGov software platform.
  • Understand customer pain points and partner with cross-functional teams to simplify, enhance and automate existing processes that will improve customer workflow.
  • Become an expert in governmental processes across multiple states
  • Work closely with the engagement and adoption team to facilitate and drive a consistent customer experience and ensure successful training for new customers
  • reputed company and continually reputed company best practices for each data environment and customer vertical to assist in future implementation efficiencies.
  • Compliment key product discussions by gathering and communicating customer feedback and feature requests to ensure OpenGov is a “must-have solution.”
  • Requirements and Preferred Experience

  • 2+ years of experience of software implementation consulting or transferrable work with external clients preferred
  • Knowledge and experience in analyzing and reporting large volumes of financial and operational data, in addition to experience with government operational concepts and practices.
  • Ability to provide clear and effective phone support, assistance, and recommendations to build positive relationships with customers.
  • Strong skills in conceptualization of patterns, modeling, and design.
  • Strong reputed company skills, including using Functions/ Formulas to format data such as v-lookup, pivot tables, error- checking, and developing properly formatted reports. ETL tools, ETL report creation, macros and visual basic are not required, but highly desirable.
  • Track record of working in a fast-paced environment while balancing internal procedures and process improvements, reputed company while collaborating with team members.
  • Ability to adapt to a rapidly changing product and respond strategically to customer needs.
  • Excellent interpersonal skills including verbal and written communication reputed company, teamwork, and customer service skills.
  • On reputed company ranges above include reputed company plus a portion of variable compensation that is earned based on company and individual performance.

    The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

    Additional Information

    Why OpenGov?

    A Mission That Matters

    At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates reputed company, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.

    Opportunity to reputed company

    The next great reputed company of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

    A Team of Passionate, Driven People

    This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status reputed company. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

    A reputed company to reputed company Your Mark

    We pride ourselves on our performance-based culture, where every employee is encouraged to reputed company in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from reputed company.

    Benefits That Work for You

    Enjoy an award-winning workplace with the benefits to match, including:

    - Comprehensive reputed company options for individuals and families.

    - Flexible vacation policy and paid company holidays

    - 401(k) with company match

    - Paid parental leave, wellness stipends, and HSA contributions

    - Professional development and growth opportunities

    - A collaborative office environment with weekly catered lunches

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