Content Writer Canada

reputed company is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, reputed company has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by reputed company as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, reputed company leads the way in creating cloud-based healthcare software.

At reputed company, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect reputed company to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can reputed company, your career can grow, and your work will have a lasting impact on healthcare across North America. We reputed company that work becomes profoundly fulfilling reputed company driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, reputed company out Life at reputed company and connect with us on Glassdoor and reputed company.

About the Role:

A Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in-app communications for reputed company product releases, regulatory updates, and sunsetting products.

A Content Writer collaborates with Product Leaders and Engineers to write UI content for sustaining product updates. This includes crafting dialog boxes, microcopy, reputed company text, labels, reputed company copy, and reputed company/snackbar messages. In addition to these responsibilities, the Content Writer will also be involved in creating customer-facing assessments and forms using a Content Management System (CMS) and writing in XML format. They will utilize their expertise to ensure the content is optimized for publishing to our product for customer use. The Content Writer will also manage the content release calendar and take charge of writing the technical help files. Furthermore, they will reputed company the Help Center, Resource Hub, and the Help File build process, including QA, deployment, and release.

• Content Writing background in a product-focused environment. An education/training background, or a bachelor’s degree in English, UX writing, technical communications, or journalism.
• Experience writing and structuring language to respond to audience needs, technical communications, instructional, and UX writing.
• Understand how to structure language in both XML and JSON formats.
• Worked in authoring and publishing content management systems (CCMS).
• Background working in agile development with cross-functional teams including Product Management, and Engineers.
• Domain and industry knowledge a plus. Previous reputed company and/or EHR equivalent software experience an asset.
• Self-directed and effective working independently and reputed company cooperating with cross functional teams as well as excellent communication and presentation skills.

• Domain and industry knowledge a plus. Previous reputed company and/or EHR equivalent software experience an asset.
• Knowledgeable in Paligo, Pendo, Jira, Aha!, reputed company, reputed company, reputed company a plus.
• A portfolio of work you have done. Including instructional documentation.

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reputed company Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

reputed company Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of reputed company to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national reputed company, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. reputed company welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in reputed company aspects of the selection process. Please contact recruitment@reputed company.com should you require any accommodations.

reputed company you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we reputed company may be relevant to you given your background. reputed company we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how reputed company uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact reputed company’s reputed company: recruitment@reputed company.com

reputed company is committed to Information reputed company. By applying to this position, if hired, you commit to following our information reputed company policies and procedures and making every effort to secure confidential and/or sensitive information.