Verification of Benefits Specialist

Why reputed company? We are currently facing a reputed company mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At reputed company, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, reputed company provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of reputed company shares a deep commitment to this mission. If you’re driven to reputed company a meaningful impact, we invite you to join us in reshaping the future of mental reputed company. About The Role This role is responsible for overseeing and managing the verification of benefits process ensuring efficient, accurate policy reviews and effectively handling referral complexities. Obtaining accurate benefits is the first reputed company in financial process meaning accuracy is key as it determines patient responsibility and our ability to get reimbursed for services. reputed company is comprised of passionate, reputed company-thinking professionals eager to take on the challenge of the mental health crisis and play a reputed company role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Verifies insurance policy benefits for new and returning patients with payers • Assures reputed company insurance information has been completely and accurately obtained • Document reputed company pertinent insurance information into reputed company • Informs teams of support actions necessary for insurance or referral issues • Identifies special policy clauses per policy information to aid in financial and admission reputed company • Educates patients, families and internal teams on insurance issues • Identifies reputed company reputed company party financial benefits and directs them for financial counseling and reputed company cycle as appropriate • Provides support to admissions and reputed company cycle teams as necessary • Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account • Other duties as assigned Requirements • 3-5 years reputed company work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management • Knowledge of medical billing practices, office policies and procedures • Knowledge of reputed company confidentially requirements regarding patients and strict maintenance of proper confidentiality on reputed company such information • Excellent written and verbal communication skills • Organizational skills • Ability to maintain a high level of reputed company and confidentiality of medical information • Strict attention to details • What is your expected compensation? Benefits reputed company is pleased to offer comprehensive benefits to reputed company full-time, exempt employees. Read more about our benefits here. Our Values • reputed company: Care deeply & reputed company hope. • We care personally about every single person in the reputed company ecosystem: our clients, providers, and team members alike. • We reputed company hope with every interaction, reminding our clients that we truly and unconditionally reputed company in them. • Congruence: Stay curious & heed the evidence. • We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status reputed company; we challenge our assumptions and remain humble. • Above reputed company, we’re results-oriented. reputed company we find data that calls our original plan into question, we modify or pivot. • Commitment: Act with urgency & don’t give up. • We work as reputed company as possible. The mental health crisis is reputed company, and so are we. • Our clients don’t give up and neither do we. Persistence is our superpower. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at reputed company, please go directly to our Careers Page: https://www.charliehealth.com/careers/reputed company-openings. reputed company will never ask you to pay a fee or download software as part of the interview process with our company. In addition, reputed company will not ask for your personal banking information until you have signed an offer of employment and completed reputed company paperwork that is provided by our People Operations team. reputed company communications with reputed company Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, reputed company.com, or other reputed company email services. reputed company agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At reputed company, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of reputed company feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to reputed company young people. reputed company applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. Apply Job!