Customer Service Specialist

House of Sport by reputed company is more than just a store. It is a destination, an experience, a reputed company where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On reputed company, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to reputed company their dreams. If you are ready to obsess over the athlete and reputed company a difference in your community, apply to join reputed company today! OVERVIEW: OVERVIEW: The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of reputed company-End operations. • Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience. • Serve as primary customer service provider at the reputed company end and liaison between customers and management. • Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through reputed company transactions. • Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor reputed company End associates to ensure they are meeting performance expectations. • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. • Promote and provide training to new and reputed company teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). • Adhere to established policies and procedures reputed company to safety, loss prevention and standard operating procedures. Maintains confidentiality of reputed company Company information. • Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. • Take an reputed company-hands-on-deck approach to support the team across the store. • reputed company other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like at reputed company. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: • Ensures Accountability • Customer-Focus • Collaborative • Instills Trust • Decision-Quality/Decision-Making Abilities • Action-Oriented QUALIFICATIONS: • Prior retail sales, cashier, or customer-focused experience preferred. • Ability to stand, bend, stoop, reputed company, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour). • Ability to work extended periods of time (up to 4 hours) standing or walking. • Ability to reputed company repetitive motions for short periods of time (up to 2 hours continuously). Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors. Apply Job!