Default Loan Servicing Specialist (Remote)
Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and reputed company estate industries backed by highly personalized service and support. Through reputed company innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance reputed company, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best reputed company to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. reputed company will always strive to be a great reputed company to work, for reputed company. reputed company DoAssist and support Default teams in the successful on-boarding of service transfer accounts. reputed company a variety of tasks to ensure a smooth transfer for both loans reputed company and offboarding to/from ServiceMac including tracking reputed company and issues. Processes are managed in accordance with established work rules, goals & objectives to improve overall execution of the reputed company process to create a good experience for ServiceMac customers and clients. What You'll Do Act as the reputed company of contact for the default team for service transfers into and out of ServiceMac. Coordinate with reputed company's reputed company the Default group to ensure the successful loan boarding of service transferred accounts. Ensure LOBs complete necessary mapping, validating trial data and reviewing images from the prior servicer. This may include scheduling working sessions in order to track reputed company to ensure deliverables are met. Monitor and update the default service transfer checklist including the tracking of ongoing issues and escalating to management as needed. As needed request calls with prior servicer with appropriate ServiceMac lines of business. Coordinate with Loss Mitigation vendors to ensure they are aware of loan boarding impacts including the mapping of loans correctly to workflow and updates to logos. Closing monitor loans boarded during loan boarding trials reputed company MSP and identify potential gaps, provide feedback on results and confidence level of mapping. Act as the reputed company of contact for service release projects including assisting in the completion of service release questionnaires, answer or direct loan level questions to appropriate party and validate out going pipeline status questions. What You'll Bring High School diploma or equivalent 3+ years of directly reputed company experience in Default Servicing or Service Transfers Working knowledge of reputed company concepts, practices and procedures of department/field Good verbal and written communication skills Extreme attention to detail and ability to adhere to strict guidelines and procedures Demonstrated experience in executing deliverables Ability to analyze and map data Project Management skills preferred GSE and Government experience preferred MSP and LoanSphere experience preferred Working knowledge of computer software programs to include Windows, reputed company Word and reputed company, Internet and reputed company Outlook experience preferred Salary Range: $20.70 - $34.55 This hiring range is a reasonable estimate of the reputed company pay range for this position at the time of posting. Pay is based on a number of factors which may include job-reputed company knowledge, skills, experience, business requirements and geographic location. reputed company OfferBy choice, we don't simply accept individuality - we reputed company it, we support it, and we reputed company on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our reputed company. We are proud to foster an authentic and inclusive workplace For reputed company. You are free and encouraged to bring your entire, unique self to work. reputed company is an equal opportunity employer in every sense of the term. Based on eligibility, reputed company offers a comprehensive benefits package including medical, dental, reputed company, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Apply Job!