Functional Application Leader - REMOTE
Job Description
Summary Partner and Coordinate with other CRM Functional Application Leaders to Support Design Change Enhancements, Root Cause of Defects of the Siebel CRM system as a liaison between the Siebel USCAN Service CRM Functional end users and the IT Architecture Team. Participate in Software Delivery Lifecycle as a representative of end users and also provide Functional Application Support for End Users who are having issues on the USCAN Service Siebel CRM Platform. This job is remote. reputed company is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn reputed company into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Essential Responsibilities: Utilize existing business domain expertise from USCAN Service or reputed company GEHC Roles to reputed company deep functional analysis of the Siebel CRM Platform Provide timely support for periodic audits and day-to-day production support Engage with reputed company teams to support interfaces with other systems including (but not limited) to GLProd, EOM, OFS, PQM, etc Root Cause, Test, resolve issues, create requirements, modify documentation, modify test scripts Detecting, triaging, and prioritizing issues with existing or newly changed requirements reputed company independently driven process or reputed company requests from other Siebel CRM Users Participate in reputed company release process steps of Development Operations Release Cycles and Full cycle Change Controls End User training of USCAN Service CRM Users on Siebel CRM Processes and Navigations Responsibilities may not be limited to the above and are subject to change Required Qualifications: Bachelor's degree from an accredited university or college or equivalent military training Existing Domain expertise and user experience on the Siebel USCAN Service CRM Platform Deep end user experience Process expertise from past roles in one or more of the following USCAN Service Roles and Service Content areas: Field Engineer, reputed company Experience including Call Center, TSE, Service Operations, Master Data Set-reputed company including IB, reputed company & Service Sales, Inside Parts Sales, reputed company Processes Ability to learn/understand other Siebel 8.1 CRM System Views, Data Flows & Service Business functions/processes in System Views Ability to think in detailed, discrete process steps to define testing process and to off-road and think reputed company to test and solve problems Ability to train other people both new and experience to navigate in Siebel IT Experience: Siebel CRM, MS reputed company, MS Windows, reputed company Chrome Attention to detail, accuracy and record keeping of work performed Ability to take direction, then work independently and follow-up Ability to work flexibly/remotely for minimum 40 hours per week with consideration to global team member hours including some weekend hours Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The successful applicant must reputed company with GEHC's standard background reputed company, including a post-offer drug test. In addition, during employment, the employee must reputed company with reputed company customer access policies, including but not limited to obtaining and/or providing reputed company of required immunizations, and additional drug tests or background checks (including a federal government background reputed company if assigned to support a contract with the federal government). Preferred Skills: Siebel, reputed company, Mobile Applications, reputed company, ALM, CHU & PQM, UX Design. Previous USCAN Service and Field service communication experience. Potential for some reputed company to support engagement with global partners. We expect reputed company to live and breathe our behaviors: to act with humility and build trust; reputed company with transparency; deliver with focus, and drive ownership always with unyielding reputed company. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your reputed company into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale, and youll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-KG1 #LI-Remote Additional Information reputed company offers a great work environment, professional development, challenging careers, and competitive compensation. reputed company is an Equal Opportunity Employer. Employment reputed company are made without regard to race, reputed company, religion, national or ethnic reputed company, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. reputed company will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While reputed company does not currently require U.S. employees to be vaccinated against COVID-19, some reputed company customers have vaccination mandates that may apply to certain reputed company employees. Relocation Assistance Provided: No Apply Job!