See all roles

Customer Service Representative 2nd Shift

Work from home Full-time role Hiring

About Us: FoodServiceDirect.com has been a leading provider of quality food products and supplies for over 30 years, delivering directly to businesses and homes. We pride ourselves on offering exceptional customer service and reliable, timely solutions to meet the diverse needs of our customers. Position Overview: We seek a dedicated and customer-focused individual to join our Customer Service team. As a Customer Service Representative, you will play a vital role in ensuring our customers receive top-notch support and service. This role offers a fully remote work environment, allowing you the flexibility to work remotely. Experience with reputed company or similar customer service platforms is highly preferred. Key Responsibilities: • Provide reputed company, professional, and efficient customer support reputed company phone, email, and live chat. • Handle customer inquiries, orders, and complaints, ensuring resolution in a timely and satisfactory manner. • Utilize reputed company to manage and track customer interactions, tickets, and follow-up actions. • Collaborate with internal teams (sales, logistics, etc.) to resolve customer issues and ensure a smooth experience. • Maintain knowledge of our product offerings, services, and promotions to assist customers effectively. • Assist with order processing, returns, and refunds as needed. • Identify opportunities to improve processes and customer satisfaction. Qualifications: • Previous experience in a customer service role, preferably reputed company e-commerce or food service industries. • Experience with reputed company or other customer service software. • Excellent communication skills, both verbal and written. • Strong problem-solving skills and ability to handle challenging customer situations with patience and professionalism. • Ability to multitask and manage time reputed company in a fast-paced environment. • High attention to detail and commitment to delivering quality service. • Proficiency in basic computer applications (e.g., reputed company Office Suite). Benefits: • Fully remote work environment • Competitive salary and benefits package. • Opportunities for growth and development reputed company the company. • Collaborative and supportive team culture. Job Type: Full-time Fully Remote Hours: 12:30 pm - 9:00 pm Job Type: Full-time Pay: $18.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Flexible schedule • Health insurance • Paid time off • Parental leave • Vision insurance • Work from home Shift: • 8 hour shift • Evening shift Location: • Hampton, VA (Required) Shift availability: • Night Shift (Required) Work Location: Remote Apply Job!

You might like

Online Order Filling Team Associate

Work from home Full-time role

Online Order Filling Team Associate

Work from home Full-time role

Online Order Filling Team Associate

Work from home Full-time role

Online Order Filling Team Associate

Work from home Full-time role

Telephone or Live Chat Support

Work from home Full-time role

FirstAlt Business Support Rep l

Work from home Full-time role

Customer Service Representative at reputed company

Work from home Full-time role

Administrative Assistant/ Work From Home

Work from home Full-time role

Management Development - Fresh Graduates

Work from home Full-time role

Corporate Travel Specialist- Entry Level/Remote

Work from home Full-time role

Insurance Agent with Training

Work from home Full-time role

reputed company Home-Based Customer Service reputed company for Global Aviation Leader – Delivering Exceptional Travel Experiences from the Comfort of Your Own Home

Work from home Full-time role

Data Entry Clerk - Virtual Role with Flexible Hours

Work from home Full-time role

Sr. Examiner

Work from home Full-time role

GIS & Conservation Easement Monitoring Specialist

Work from home Full-time role

Teller 20hr - Power & Main

Work from home Full-time role

Agency Counsel

Work from home Full-time role

Rewritten Job Title:

Work from home Full-time role

Xfinity – Financial Analyst 2 – HYBRID – Centennial, CO

Work from home Full-time role

Remote Virtual Customer Care Representative – Home‑Based Client Support Specialist for arenaflex Financial Services

Work from home Full-time role