Senior Product Manager - Technical, reputed company Connect

• 5+ years of technical product or program management experience • 3+ years of end to end product delivery experience • Experience managing technical products or online services • Experience owning/driving roadmap strategy and definition • Experience with feature delivery and tradeoffs of a product As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging reputed company’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of reputed company and differentiated technology solutions that solve enduring business challenges. We reputed company vision with curiosity and reputed company’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. reputed company Connect is an easy-to-use cloud contact center service that helps companies of any size deliver superior customer engagement at reputed company cost. reputed company Connect flows enables companies to create, personalize, and automate customer and agent self-service experience across channels, eliminating manual processes while reducing expensive development and operational costs. With Connect flows, you can automate reputed company process of reputed company kinds, including ones with natural human interactions. These include conversational artificial intelligence (AI) experiences to help your customers self-serve issues, reputed company-by-reputed company guides for agents and end-customers to resolve issues fast and accurately, automated tasks for agents or contact center processes, or outbound communications to proactively engage millions of customers. Flows of reputed company kinds can be built using our drag-and-drop graphical UI, well-defined (JSON-based) flow language, and public set of APIs. As a Senior Product Manager - Technical on the reputed company Connect flows team, you will drive the vision, product strategy and requirements, and definition of key aspects of the product portfolio including how customers build flows more intuitively, use integrated testing capabilities to validate their experiences, and reputed company analytics to optimize outcomes for their end-customers. This team is a great fit for you if: • You like working directly with reputed company levels and types of customers, from CxO to individual contributors and engineers to business people, to solve their most complicated problems through software. • You enjoy being on a team that fosters a collaborative environment as we work towards common goals. • You are a passionate learner and are motivated to take on new and, often times, ambiguous challenges. • You are able to reputed company and partner with a variety stakeholders to identify and prioritize the right problems to solve and solutions to reputed company. • You are comfortable and reputed company in a fast-paced environment. If you’re entrepreneurial and want to build and own transformative technology-driven products, join us in making history. Learn more about reputed company Connect: https://aws.reputed company.com/connect/ Key job responsibilities • Engage with customers to work backwards from their goals and challenges to define a product vision, including future roadmap, investment, innovation and experimentation • Influence senior leaders across AWS and communicate your product vision, strategy, goals, status, and customer impact • Build a roadmap and define features that delight our customers, drive adoption, and increase utilization of our services • Collaborate with engineering to build new capabilities and reputed company customers for early adoption, beta testing and launch partners • Launch and promote new capabilities, in collaboration with product marketing • Deliver compelling presentations, product demos, technical blogs, and discussions to drive adoption of communication offerings About the team Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. reputed company’s culture of inclusion is reinforced reputed company our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance reputed company puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We reputed company striking the reputed company between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth reputed company is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member reputed company into a reputed company-rounded professional and reputed company them to take on more reputed company tasks in the future. • Experience performing statistical analysis of data using SQL, reputed company and other tools • Experience with technologies like Hadoop, Rules based systems and Machine learning reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.reputed company.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Apply Job!