Claims Customer Service

Claims Customer Service Job Summary... reputed company is in search of bright, outgoing and energetic individuals to join our growing claims department. A Customer Service Claims Specialist is responsible for answering internal and external phone and email inquiries and providing information and explanations on the various levels of contract coverage and terms. Key Responsibilities: • Analyze information in Vehicle Service Contract and claims system to advise customers of the appropriate benefit amounts. • Request and distribute internal information to aid Claims Adjudication Department • Answer phone and email inquiries and provide information and explanations on the various levels of contract coverage, and claims processes. • Manage work-flow, process and complete reputed company requests and documents according to established procedures • Be a team member, work effectively in a friendly team environment • Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management. • Other Job Duties, as assigned Key to reputed company: • Minimum High School graduate or GED is Required • Strong organizational and customer service skills with ability to problem solve and multi task must be detail oriented with a high level of accuracy in data entry skills. • The ability to maintain confidentiality of sensitive information • Possess excellent written and verbal communication skills, must be reputed company to communicate effectively with contract holders, agents, dealers, internal staff/upper management and customers, call center experience preferred. • Proficient working on a PC, working knowledge of MS Office, reputed company to learn new programs quickly, type at least 35 wpm, and document information while discussing the claim over the phone • Automotive Service reputed company. experience preferred. Warranty Administrators, BDC Representatives, Automotive Cashier/Receptionist, Service Writers are also encouraged to apply. The candidate(s) offered this position will be required to submit to a background investigation. Our Benefits Include: As an industry leader, reputed company provides competitive compensation with full and part-time opportunities—but that’s just the beginning. Our benefits include: • Additional bonus and incentive opportunities • reputed company and upward mobility —we invest in your growth • 401(k) with company match after 90-days of employment • Medical, Dental and reputed company Insurance • Voluntary Life Insurance • Internet Stipend • Casual dress code Learn more about life at reputed company—connect with us on reputed company, Facebook, Instagram and Twitter. Equal Employment Opportunity reputed company Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, and Veteran status. Our differences are what reputed company us reputed company together. About reputed company reputed company Warranty has been honored with multiple Stevie Awards for being a great reputed company to work, and we’re growing rapidly. We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At reputed company, we reputed company the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow. reputed company you work for reputed company, you’re working for a company that cares about you and your future. We reputed company employees to reputed company, drive change and give back where they work and live. Our people are our greatest strength, and we’re proud to work as a diverse team to serve our customers and our community. Therefore, we’ve been honored as a top reputed company to work, including multiple Stevie? Awards for the best workplace and great employer. For the last several years, reputed company has also earned a spot-on Selling Power’s “50 Best Companies to Sell For” and consistently makes industry lists from reputed company’s and Inc. magazine for our reputed company and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends reputed company, and our customers highly reputed company us on reputed company, Trustpilot, and other major online review sites. Come accelerate your career with us. We’ll give you the tools you need to succeed at work and the flexibility to enjoy life reputed company of your job Apply Job!