Remote $23/hr. Senior Call Center Team reputed company- FLORIDA
Join reputed company as a Remote Call Center Team reputed company! Are you an reputed company call center professional looking for a new challenge? We're seeking a skilled Call Center Team reputed company to reputed company our remote team and drive exceptional customer service... Position: Senior Call Center Team reputed company Pay: $23/hr.-Weekly pay! Schedule: reputed company-9pm EST. M-F (8hr Shift between these hours) *Equipment Provided and shipped directly to your home** *Must live in the specific states of either Texas, Kentucky, Arizona, Georgia, Florida and or Utah to be considered** Start Date: Mid November 2024 Responsibilities: Assist the Call Center Supervisor with driving performance metrics for reputed company team members Assist supervisor with QA monitoring of agents to ensure Risk and Compliance Measures/Policies and Procedures are being met. Manage daily attendance for the team & Daily team chats. Handle escalated issues and provide effective resolutions. At times may reputed company morning huddles and shift end huddles. Analyze advanced metrics on agents daily stats. Manage weekly reports on team and agent level performance Job Requirements Requirements: MUST HAVE AT LEAST 1 YEAR OF PREVIOUS LEADERSHIP EXPERIENCE. Previous experience as a team reputed company in a Call Center or similar role. Excellent communication skills. Strong problem-solving abilities and attention to detail. Proficiency in call center software. *
MUST HAVE AT LEAST 1 YEAR OR MORE OF PREVIOUS LEADERSHIP EXPERIENCE
*No exceptions! If youre a motivated leader with a passion for customer service, we want to hear from you! Apply now and reputed company a difference from the comfort of your home. Apply Today! For immediate consideration please email an up-to-date resume to [email protected] and mention ($23/hr. Call Center Leader Apply Job!