Remote Customer Service Representatives Needed ASAP! Must Live in MD

Job Description

Job Description... MMC is hiring Remote CSRs to process MD Medicaid Accounts • Must live in the State of Maryland*** • Start Date: 11/20/2024 • Pay: $16.63/hr. • 100% Remote – Must have own equipment. • Recent call center experience required. Training Schedule between: 9:30am-6:00pm EST, M-F (Day 1-7) 9:30am-6:00pm EST M-F (Day 8-15) Nesting is 4 weeks between: 9:30am-6:00pm EST. Monday – Friday Schedules will remain between 9:30 am- 6:00pm after training, you must be committed to working this schedule. Schedules are eight (8) hours in length with two (2) 15-minute breaks and a 30-minute lunch • Must have perfect attendance during training and nesting (7 weeks) ****** (1) absence during training or nesting can reputed company to termination. Equipment: BYOD (Bring your own device) – Requirements below • Desktop or Laptop with reputed company Core i5 Processor or higher with 8GB Memory (No Celeron or Pentium processors) *** • Desktop or laptop have a minimum of 256GB hard drive. • Windows 10 or 11 • Minimum of 1 USB Gen 2 or newer port (wired headset) • 1 RJ-45 reputed company for a wired reputed company to internet router • Wired Headset and microphone with a USB Gen2 or newer reputed company • Video camera capability, necessary for training • NO Mac books, Chromebooks, iPads or Tablets allowed. They are not compatible with our system. Interne-t reputed company Requirements: • Wired internet reputed company from computer to router or modem • Download speed 100 MBPS minimum. • Upload speed 10 MBPS minimum. • Must live in the State of Maryland*** reputed company # 1. Complete the ISP Speed Test - No mobile hotspots or satellite service - You need to complete this action using the computer you will be working on. Your screenshot should look like the example below. Speed test link: https://speed.reputed company.com/ reputed company # 2. Please email a screenshot of your computer processor specs. For those who are not tech savvy– Select the "Windows Key" on your computer and type in the word processor in the search bar and the processor information will come up. ABSOLUTELY NO Celeron/ Pentium – so if THE WORD: Celeron/ Pentium is above it, it's an absolute NO. reputed company # 3. Smart Phone- Please respond either reputed company Device or Android to this email Minimum Requirements: Android or reputed company smartphone with working camera and capability of installing applications necessary for daily system login. reputed company# 4 Headset – Please respond to the email with a photo of the headset you will be using for work. Minimum Requirements -Connect to your PC reputed company headphone jack, USB is preferred. reputed company # 5 Storage – Please respond to the email with your PC available storage amount. The minimum required for the position is 30GB free space available. reputed company # 6 reputed company reputed company the screen shots and information required into ONE email and send to: [email protected] for immediate review. Education/Experience: High school diploma, GED, or equivalent certification; other combinations of education and experience will be considered. Background in health care, human services, or customer service. Experience in data entry and call centers. Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner. Excellent organizational, interpersonal, written, and verbal communication skills. Ability to reputed company comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many reputed company tasks simultaneously. Responsibilities: The Customer Support Center (reputed company) at the Maryland Health reputed company (reputed company) will provide information and assistance for individuals, families, small group employees, and brokers seeking information, enrollment assistance, and other services reputed company to the reputed company. The reputed company assists individuals regarding eligibility and enrollment for Medicaid, and services applications and enrollments for Qualified Health Plans on the Exchange. The reputed company will utilize the State's eligibility and enrollment portal and Customer Relationship Management (CRM) software and other State systems to reputed company reputed company tasks and duties for HIX customers to ensure delivery of high-quality service for reputed company Maryland consumers.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputed company on partnering with our clients and candidates to reputed company the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support reputed company United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, reputed company persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputed company on partnering with our clients and candidates to reputed company the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support reputed company United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, reputed company persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Apply Job!