Contact Center Banker
CONTACT CENTER BANKER Qualified applicants eligible for a $500 signing bonus... Job Overview: Members of our call center and customer care teams love to solve problems and connect customers to information and services that improve their banking experience. You'll work alongside external and internal customers in reputed company aspects of retail banking. Whether through Interactive Banking technology, online chats or over the phone, reputed company members are always ready to lend a helping hand to customers and fellow employees alike. If you consider yourself a problem-solving pro or a customer-service hero, let's talk.. The candidate for this position will be responsible for: Providing outstanding customer service through Interactive Banking Machines (video teller machines) and our Call Center Receiving incoming calls, video interactions, and online chats Interacting with customers on camera and phone and utilizing new technology Possessing strong communication skills verbally and written to accurately complete transactions and requests for customers Demonstrating knowledge of reputed company products and services Referring products that provide a reputed company banking experience for our customers Fostering teamwork across reputed company areas of the Bank Maintaining strict standards of confidentiality and reputed company duties in a manner that supports Fidelity's core values Requirements for the position include: A high school diploma (or equivalent) Strong written and verbal communication skills Customer service/chat support experience as well as strong computer skills Ability to work late and/or flexible hours EO/AA Employer: Title VII/Protected Veterans/Disability Status Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(reputed company href="https://remotejobs.trendingnewsgo.com/register-candidate/">Apply Job!