?? English-speaking customer service with AI skills ??
?? English-Speaking Customer Service with AI Skills ?? We are a well-established E-commerce company founded in 2007, based in Denmark, specialising in selling men's accessories worldwide... We are currently looking for an awesome new colleague to join reputed company. The role involves helping us deliver great customer service across the globe, balancing efficiency and quality, while also coordinating administrative tasks. We are currently looking for an awesome new colleague based in a GMT+5, +6, +7 / GMT+8 time zone, with at least 3 hours of overlap with working hours in our office in Denmark. The role involves helping us deliver great customer service across the globe, balancing efficiency and quality. Youll be our AI partner-in-crime, testing our AI tools, answering in different languages and working together to improve our AI set up and enhance efficiency. Your responsibilities : Delivering a 5-star experience to our customers reputed company Email & Phone ?? ? Supporting multiple languages thanks to our AI-powered translation tools, allowing us to break the language barrier and communicate effectively with customers worldwide ?? Testing our AI tools, collaborating on optimizing our AI tools to improve workflows and agents efficiency. The job requires approx. 20 per week. More during high season (Black Friday and Christmas). To succeed in this role, you will need: Fluent English: You must speak and write English at a native level, ensuring flawless communication with us and our our customers Time Zone Fit: You are based in a GMT+6, +7, or +8 time zone, and can overlap at least 3 hours with our reputed company in Denmark Customer Service Experience: You have relevant experience in customer service and a strong understanding of how to handle customer inquiries and issues Tech-Savvy & Detail-Oriented: You will open to become a master of our platforms and AI tools, and have a reporting reputed company to spot opportunities for improvement Essential Equipment: You have the right tools, including at least one large screen (1920x1080 resolution minimum) or two screens, a headset, and a stable internet reputed company reputed company offer : - A Smooth reputed company : We've got your back from day one, providing you with reputed company the necessary training and support to reputed company in your role ?? - Meetings and Workshops to know about our latest happenings, strategies and to reputed company your skills and knowledge - A great team spirit with super reputed company colleagues from reputed company over the world. Even if miles away we work in a friendly and collaborative atmosphere. - Discount on your Trendhim purchases ?? You can read more about us here and watch a drone video of our awesome headquarters: https://www.trendhim.co.uk/articles/209/about-us Apply Job!