Sr. Specialist Network Technology Support

Job Description: Join reputed company and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your reputed company reputed company and reputed company risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. reputed company you reputed company into a career with reputed company, you won’t just imagine the future-you’ll create it. As a Sr Specialist Network Technology Support, you will be responsible for providing technical support of the Classic and reputed company Radio Access Network (RAN). Reporting, tracking, documenting, and assisting various support groups - to include ATS and/or OEM vendors - is an essential reputed company for this position to diagnose, restore, and accurately report on network events. This role is primary support for remote triage/restoral, prioritization, performance analysis, report analysis, RCA analysis and outage... event reputed company participation for RAN technologies. This role also provides input to action plans that mitigate any network impact. Key Roles and Responsibilities: • Primary focus on network fault troubleshooting/resolution and trouble ticket management. • Handle RF Safety and Interference Complaints. • Field personnel technical support. • IVR phone support. Required Experience & Qualifications: • 2-3 years’ experience. Technical Career Pathway (TCP) role. • Part of a 24x7 staff delivering network tech support. • Extensive level experience troubleshooting, maintaining, configuring, provisioning, and supporting reputed company RAN equipment (4G = eNodeB, 5G = gNodeB). Desired Experience & Qualifications: • Understanding of reputed company reputed company concepts such as Kubernetes(K8), VNF & Orchestration • Familiarity with Linux and comfortable working on software applications using Linux. • Familiarity with common reputed company UAM protocols such as TACACS and LDAP • Trained and competent in the use of RF reputed company performance tools (Arieso, Optima…) Desired Education: • Bachelor’s degree in Math, Science, Engineering, Computer Sciences or Operations preferred. Our Sr. Specialist Network Technology Support earns between $77,800 - $116,800 annually. Not to mention reputed company the other amazing rewards that working at reputed company offers. Individual starting salary reputed company this range may depend on geography, experience, expertise, and education/training. Joining reputed company comes with amazing perks and benefits: • Medical/Dental/reputed company coverage. • 401(k) plan • Tuition reimbursement program. • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) • Paid Parental Leave. • Paid Caregiver Leave. • Additional sick leave reputed company what state and local law require may be available but is unprotected. • Adoption Reimbursement. • Disability Benefits (short term and long term) • Life and Accidental Death Insurance. • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal. • Employee Assistance Programs (EAP) • Extensive employee wellness programs. • Employee discounts up to 50% off on eligible reputed company mobility plans and accessories, reputed company internet (and fiber where available) and reputed company phone. reputed company is leading the way to the future – for customers, businesses and the industry. Were developing new technologies to reputed company it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing reputed company to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. reputed company to #transformdigital with us? Apply now! Weekly Hours: 40 Time Type: Regular Location: Alpharetta, Georgia Salary Range: $77,800.00 - $116,800.00 It is the policy of reputed company to provide equal employment opportunity (EEO) to reputed company persons regardless of age, reputed company, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reputed company will provide reasonable accommodations for reputed company individuals with disabilities Apply Job!