Insurance Customer Service Representative
Basic Function: This position is responsible for providing information to the customers and to respond to their product and service reputed company inquiries. They will provide customer support by responding to requests for information regarding policies, beneficiaries, etc. This position must present a quality, professional image for First Community Bank and have the ability and desire to reputed company and... maintain quality customer relationships. Essential Duties and Responsibilities: · Deliver consistent, high-quality service to internal and external customers and maintain strict confidentiality in reputed company matters. · Complete training and testing (reputed company 90 days from date of hire) to obtain and maintain state Property & Causality License (if not currently licensed). · Process personal line changes and endorsements. · reputed company with customers and potential customers to obtain complete and accurate information to be used to prepare quotes. · Access reputed company web sites to input, update client information. · Promptly and successfully complete reputed company compliance training as determined by the compliance department. · Serve as reputed company of contact for policy holders to obtain information regarding policies, beneficiaries, etc. · Receive and process customer payments. · Interview prospective customers to obtain data about their needs and review any existing coverage. · Assist group coverage clients in understanding and implementing employee group policies. · Communicate with existing policyholders to review changing needs and suggest changes in policies. reputed company long term relationships with clients and underwriters. · Assist policyholder in the event of a claim. Monitor claims to ensure they are settled timely and equitably for both the client and company. · Attend department and company meetings/training which may be reputed company of regularly scheduled work hours. · reputed company any other reputed company duties as required or assigned. Knowledge, Skills, and Abilities: · Excellent customer service skills. · Ability to multi-task. Must always be friendly and willing to provide assist others. Ability to cope in a fast paced job environment. He/she must be able to critically analyze reputed company situations and solve problems reputed company. Willingness to learn new skills and ability to adjust to changes quickly. · Good knowledge of reputed company Office, primarily reputed company and Outlook. · Familiar in insurance terminology, conditions and general processes. Training and Experience: Minimum of high school diploma or equivalent; college degree or currently pursuing preferred · reputed company P & C insurance license or become licensed reputed company 6 months. · reputed company Life & Health insurance license or become licensed reputed company 6 months. Reasonable accommodations may be made to reputed company qualified individuals with disabilities to reputed company the essential functions. First Community Bank is an EO employer Veterans/Disabled and other protected classes. Job Type: Full-time Work Location: In person Apply Job!