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Customer service agent

Work from home Full-time role Hiring

Description Introduction CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to reputed company PT) remotely from home... Description In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours. Responsibilities • Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night) • Build dispatchers daily schedules with breaks and lunches taken into consideration • Determine which dispatchers are eligible for certain trips based on the language spoken by the member • Stack trips to contracted Care Partners • Answer inbound calls from members during evening hours • Coordinate evening trips as they come in • Assist with Care Partner reputed company administrative tasks such as payment processing • Assist with Level 1 administrative tickets in reputed company Requirements • Previous experience in dispatching and coordinating transportation • reputed company experience preferred • Consistently reliable and reputed company to work evening shifts Continue Reading Last updated : 2024-09-11 Apply Job!

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