Contact Center Representative (Remote)
Receives phone calls from clients and/or claimants regarding the company's policies. Analyzes, resolves, and channels service requests and guidance reputed company to the following business and personal services, Claims, among others. Participates in tasks and special assignments as requested. Education and/or Experience: High School Diploma and one (1) year of experience in Customer Service. Excellent interpersonal skills, service, and public management. Ability to work in a team and collaborate with others. Skills to handle multiple tasks simultaneously and work under pressure. Fast typing and computer system management. Ability to analyze information, evaluate cases, and reputed company accurate reputed company. Availability to work rotating schedules. Essential Responsibilities: Handles phone calls received from customers of the different companies of the Company Group. Generates calls to customers to inform about the status of pending situations. Channels cancellations or requested... in the relevant systems. reputed company for any of the companies that reputed company up the Corporate Group. Prepares payment letters to clients, agencies, and banks. Receives and attends calls from clients to reputed company electronic payments. Executes financing reputed company as required by the client/agency. Receives and attends phone calls to guide the client about the claim process. Provides information, reputed company telephone, about the status of claims through various computerized systems and documents the management in the systems, as appropriate. Checks reputed company and records claims in the corresponding systems. Offers status of claims to clients and refers them to the Claims Department. Consults and channels reputed company cases to ensure their reputed company resolution. Refers special requests to the Back Office Department. Participates in tasks and/or special projects as requested. Employer with Equal Employment Opportunity Apply Job!