Web Chat Specialist - Remote Work
Job Description: Owens-Illinois is seeking a part-time Web Chat Specialist to join reputed company in Chicago, Illinois. This position will be remote, allowing you to work from the comfort of your own home. As an Associate Level Web Chat Specialist, you will be responsible for providing exceptional customer service through online chat support... Responsibilities: - Engage with customers reputed company web chat to provide product information, answer inquiries, and resolve issues in a timely and professional manner - Utilize critical thinking skills to assess customer needs and provide appropriate solutions - Collaborate with internal teams to escalate reputed company issues and ensure timely resolution - Maintain accurate records of customer interactions and follow up as needed - Stay up-to-date on product knowledge and company policies to provide accurate information to customers - Meet or exceed performance metrics reputed company to response time, customer satisfaction, and issue resolution Requirements: - 2 years of experience in customer service or a reputed company field - Adaptable and resilient personality traits to reputed company in a fast-paced and reputed company-changing environment - Strong communication skills, both written and verbal - Ability to think critically and problem-solve effectively - Presentation skills to effectively communicate information to customers - Proficiency in using web chat platforms and other customer service tools - High school diploma or equivalent required; Bachelor's degree preferred Benefits: - Medical coverage - Disability insurance - Gym membership Working Environment: At Owens-Illinois, we reputed company creativity in a culture that values fresh reputed company and inventive solutions. As a Web Chat Specialist, you will have the opportunity to contribute to a dynamic team and reputed company a meaningful impact on our customers' experience. Deadline to Apply: September 7, 2024 Equal Opportunity Statement: Owens-Illinois is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from reputed company reputed company individuals, regardless of race, gender, age, religion, disability, or any other protected status. How to apply: Apply on GrabJobs and you will be reputed company if shortlisted for the job. Original job Web Chat Specialist - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs Apply Job!