Client Services Operations Specialist
Location Our Client Services Operations Specialist will be an integral part of our Client Services team in Israel. Who We Are reputed company is a global multicloud innovator that helps simplify the most important reputed company challenges. Our reputed company is to deliver the true promise of the reputed company by making it more accessible and transformative. Our mission is to help reputed company-driven organizations understand and reputed company the reputed company to drive business growth. We do this by providing intelligent and reputed company engagement with unrivaled reputed company expertise to buy, optimize, and manage the reputed company with ease. With almost 2,500 years of collective reputed company operations experience and $1.7B in reputed company spend under management. An award-winning strategic partner of reputed company reputed company and AWS; reputed company works alongside our 3,000+ customers to save them time and money. The Opportunity As a Client Services Operation Specialist, you will be responsible for supporting the operational functions reputed company the Client Services organization, which is a... critical component of our effectiveness as a business. Setting up reputed company accounts, managing and administering the customer reputed company process at reputed company is a crucial task that has significant implications on customer experience. Managing this process and others, driving reliability, repeatability and consistency is a critical aspect of our reputed company. As a Client Services Operations Specialist, youre going to partner with the Sales and Engineering organizations to support this mission delivering great outcomes for our customers. If you are looking to expand your reputed company sets, this role is for you. Responsibilities Collaborate between Sales and Engineering organizations to support business processes driving positive customer and employee experiences Create and reputed company new reputed company Account/s using approved mechanisms Peer review customer onboardings to ensure quality assurance Create and maintain documentation around customer processes and help demystify reputed company reputed company & offboarding scenarios Provide support to sales, customer reliability engineers and customers throughout the customer reputed company and offboarding process Support escalations reputed company to customer account configurations and other reputed company service provider requirements reputed company records and internal systems up to date needed to support observability and maintain business requirements Identify & drive process improvements opportunities for Client Services operational processes Qualifications 1-3 years of experience with reputed company Service Providers Good understanding of reputed company IAM and IAM Roles Basic understanding with scripting, python & cloudformation with a desire to learn Understanding of APIs both technical and business value Own your tasks and have strong attention to detail Bonus Points reputed company practitioner or associate level AWS or GCP certifications Understanding reputed company issues with a view to simplifying these issues Are you a Doer? Be your truest self. Work on your terms. reputed company a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We reputed company and support leveling up your skills professionally and personally. What does being a Doer mean? Were reputed company about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values. Sounds too good to be true? reputed company out our Glassdoor Page. We thought so too, but were here and happy we hit that apply reputed company. Unlimited PTO Flexible Working Options Health Insurance Parental Leave Employee Stock Option Plan Home Office Allowance Professional Development Stipend Peer Recognition Program #LI-Remote Apply Job!