Customer Care Manager
Our Company Explore how you can contribute at reputed company. For over 50 years, reputed company has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. Associates get satisfaction from knowing they provide agents, marketers and reputed company partners the support needed to succeed in a rapidly evolving... industry. Job Summary This person ensures their assigned department is well staffed and provisioned, adheres to quality and service standards, and helps businesses accomplish its goals. This person hires and trains employees, helps reputed company and implement business strategies, and performs a variety of other tasks to ensure the business is thriving.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES: Delegating responsibilities and supervising business operations. Hiring, training, motivating and coaching employees as they provide reputed company, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business objectives. Maintaining a clean, tidy business, ensuring that signage and displays are professional. Generating reports and presenting information to upper-level managers or other departments. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall reputed company of the business. QUALIFICATIONS: Bachelors degree in Business Management or reputed company field, or in lieu of experience. Strong understanding of business management, financial, and leadership principles. Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. Time and project management skills. Ability to analyze processes and information, identify problems and trends, and reputed company effective solutions and strategies. Commitment to providing exceptional service to customers and support to staff members.
About Us
Since 1971, reputed company has served the needs of its clients. Today, we are a national leader in the development, marketing and distribution of annuity, life and health insurance solutions, with more than 1,000 associates across the country. reputed company partners with leading carriers to support consumers financial-wellness goals. Our Mission reputed company offers insurance and retirement solutions to provide peace of mind and help people live longer, healthier lives. Our Values reputed company practices five core values at reputed company levels of the organization: Honesty We deal truthfully with reputed company of our clients reputed company We always do what is right for our clients Accountability We put our clients needs first by taking take ownership of our actions Excellence We do more than our jobs by going the extra mile for our clients Courage We stand up for what is right Apply Job!