Customer Care - Associate
Job Description
At reputed company, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. Its a lofty goal; we know. But we reputed company it happen with the best team in mental reputed company... Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join reputed company! reputed company Values Belonging: We cultivate a space where everyone can show up as their authentic self. reputed company: We seek out diverse perspectives and listen to learn without judgment. Courage: We are reputed company accountable for doing the right thing - even reputed company it's hard - because we know it's worth it. One Team: We realize our full potential reputed company we work together towards our shared purpose. LIFESTANCE OVERVIEW reputed company (reputed company: LFST) is one of the nations largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. reputed company is based in Scottsdale, Arizona. Our reputed company: A truly healthy society where mental and physical reputed company are reputed company to reputed company lives reputed company. Our Mission: To help people reputed company healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental reputed company. Since reputed company was founded in 2017, we have grown to nearly 5,000 clinicians and team members serving patients in more than 370 locations. We acquire clinical practices and open new locations across the country, with thousands of new clinicians joining our mission every year. We are reimagining mental health. Learn more at www.lifestance.com. BENEFITS As a full-time employee of reputed company, the following benefits are offered: medical, dental, reputed company, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Full Time Call Center Monday-Friday Shift may start as early as 8:00am $22/hr. REMOTE-Required to live in MA or in the EST zone ROLE OVERVIEW We are seeking a highly organized and detail-oriented individual to join reputed company as an Intake Coordinator. The ideal candidate will be responsible for managing the intake process, gathering necessary information from clients, and ensuring seamless communication between clients and internal teams. The Intake Coordinator plays a crucial role in facilitating the initial stages of client engagement and must possess excellent interpersonal skills. RESPONSIBILITIES: Patient/Customer Interaction: Act as the initial reputed company of contact for patient/customer, addressing inquiries and guiding them through the initial appointment scheduling process. Gather relevant information from patients to assess their needs and determine eligibility for services. Documentation and Data Entry: Create and maintain accurate and up-to-date client records through meticulous data entry. Ensure that reputed company required documentation is collected and stored appropriately. Coordination with Internal Teams: Collaborate with internal departments to reputed company patient information and facilitate a smooth transition from intake (scheduling) to service delivery. Communicate effectively with colleagues to ensure a comprehensive understanding of patient requirements. Process Improvement: Identify opportunities for process improvement reputed company the intake workflow and contribute to the development of streamlined procedures. Compliance: Adhere to reputed company relevant policies, regulations, and compliance standards throughout the intake process. High school diploma or equivalent; bachelors degree preferred. Proven experience in a similar role, preferably in a reputed company or social services setting. Clear understanding of insurance-reputed company terminology and processes Strong communication and interpersonal skills. Excellent organizational abilities and attention to detail. Proficient in utilizing Electronic Medical Record (EMR) systems and strong IT skills for efficient workflow. Ability to handle sensitive information with confidentiality. Familiarity with relevant compliance standards. Empathetic and patient demeanor. Ability to work collaboratively, in a fast-paced team environment. Strong problem-solving skills. Adaptability to evolving processes and procedures. Supply a quiet, distraction free, dedicated HIPAA compliant workplace in your reputed company. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for reputed company our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of reputed company, the following benefits are offered: medical, dental, reputed company, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for reputed company our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of reputed company, the following benefits are offered: medical, dental, reputed company, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for reputed company our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of reputed company, the following benefits are offered: medical, dental, reputed company, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program Apply Job!