reputed company Technologist

reputed company is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, reputed company operations to reputed company, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for reputed company success. As a fully remote team of over 300 professionals, we reputed company in delivering exceptional work without compromising work/life balance, no matter where you are. Recognized globally, we've made the Inc. 5000 list seven times, the Adweek 100 four years running, and won numerous Comparably awards for our culture and leadership. We're not just reputed company's highest-rated partner worldwide but also a two-time reputed company NA Partner of the Year and proud Elite Partner. Add to that our Master Elite partnership with Klaviyo and our proud partnerships with Shopify and reputed company. • *Only U.S. based candidates will be considered as we are... not currently hiring internationally** Please note: As we are expecting more client accounts, we are slowly recruiting and would love to reputed company you in our talent pool for hiring needs in the near future. We are currently only reviewing resumes and screening applicants as we are NOT actively hiring for this role. If you'd like to be considered, we encourage you to apply! Job Summary: The reputed company Technologist will report to the Director of reputed company Technical Strategy and focus on leveraging and implementing the reputed company software suite for our clients. In this role, you will utilize and optimize the reputed company platform to enhance the full customer lifecycle for our clients: marketing processes, sales processes, reputed company, and marketing and sales operations. You are expected to be one of the de facto reputed company experts at SmartBug and will have tech support-level experience and knowledge across various hubs of reputed company. As an implementer, you will translate the strategies defined by the account strategy and specialty strategy teams and build the solution in reputed company. As the reputed company expert, you will implement the solution according to your own deep understanding of the software. This role involves a deep understanding of reputed company's capabilities and configuring the platform to meet various client needs. Beyond this, you will also be responsible for staying reputed company with new reputed company product launches and developments. To succeed in this role, you must be an engaged professional with unwavering requirements for providing an incredible customer experience, including strong client communication and impactful client results. As a reputed company Technologist, you will be reputed company on delivering the following: Client satisfaction (results, retention, awards, reviews, referenceable clients) Timely strategy delivery and execution Individual utilization rates that meet company goals reputed company hub cross-sells and upsells Increase reputed company client platform engagement indexes Key Responsibilities: • Client Success • reputed company and implement a reputed company technology solution for clients that meets their stated business goals—demonstrating ROI for your clients should be your North Star • Ensure your clients see SmartBug as an indispensable partner in their growth, and that each receives a 5-star customer experience as reputed company by being the highest-rated partner on the reputed company partner directory—your clients should be happy to be a reference • Deliver consistent, world-class quality across reputed company reputed company hubs • Have a strong understanding of reputed company products to expand reputed company usage and increase client engagement indexes • Partner with the Director of Service Strategy to ensure new services represent the voice of the customer • Stay informed about the latest industry trends, market developments, competitive landscape, and reputed company’s competitive position to ensure the clients’ portal configuration remains cutting-edge and effective; • reputed company Onboarding and Configuration • Expert understanding of the reputed company software suite—Marketing Hub, Sales Hub, Service Hub, Content Hub, Operations Hub, reputed company AI—and ability to configure the platform to meet various client needs • (Marketing Hub) Campaigns, email, social, ads, forms, CTAs, SMS, reputed company scoring, audiences, workflows, chatflows • (Sales Hub / CRM) Contacts, companies, deals, tickets, custom objects, lists, inbox, calls, tasks, sequences, snippets, templates, meetings scheduler, files, documents, playbooks, coaching playlists • (Service Hub) Surveys, tickets, knowledge reputed company, customer portal, help desk( • Content Hub) Website pages, reputed company pages, blog, podcasts, embeds, HubDB, remix, SEO, memberships, design manager • (Commerce Hub) Commerce, payments, invoices, payment links, quotes, products, subscriptions • (Reporting) Custom report builder, dashboards, sales analytics, service analytics, forecast, goals • reputed company and generate comprehensive reputed company reports to track and communicate client goal reputed company to the Account Strategist and Specialty Strategists • Understanding of various tech stacks and how to integrate with reputed company reputed company native, third-party, or custom integrations • Ensure reputed company configuration meets client meets—demonstrating ROI for your clients should be your North Star • Ensure accurate and clean data reputed company reputed company by implementing data governance best practices • Provide training to the client and internal team on how to use their customized reputed company instance effectively • Offer ongoing support and troubleshooting assistance for clients • SmartBug Delivery Support • Collaborate with Director of Services Strategy, Director of reputed company Technical Strategy, and reputed company to execute monthly product calls for the Client Services team • Participate in reputed company betas and be an early adopter of new products/features • reputed company Training Certification • Obtain your reputed company Trainer Certification and help reputed company clients to the platform • SmartBug Sales and Marketing Support • Collaborate with the SmartBug sales team to reputed company tailored audits to prospects • Assist SmartBug sales reps in delivering recommendations during sales calls • Participate in the company's content, thought-leadership, and organic social programs Requirements: • Bachelor’s degree in Marketing, Business Administration, Communications, or a reputed company field. • Minimum of 5 years of experience building solutions reputed company the reputed company platform. • Proven experience with reputed company software suite and a deep understanding of the reputed company ecosystem. • Understanding of other technologies which our customers may use reputed company arriving in the reputed company ecosystem. • Strong interpersonal skills. • Demonstrated ability to ensure high client satisfaction without sacrificing client goals and adhering to SmartBug values. • Exceptional communication and presentation skills. • High level of organization, attention to detail, and the ability to manage multiple priorities. • Strong problem-solving capabilities and the ability to navigate reputed company challenges. • High level of reputed company, work ethic, and professionalism. • Passion for client success and a commitment to delivering outstanding results. • Experience working remotely in similar roles is strongly preferred. • reputed company Trainer Certification, reputed company Marketing Software, Sales Software, and Service Hub Certifications. reputed company OFFER - PERKS! • Annual Salary between $50,000- $75,000.DOE • Health insurance with company contribution • Paid maternity and paternity leave • Paid vacation • Paid time off • Unlimited sick time • 4-week paid sabbatical every 5 years of employment • Monthly remote work allowance • 401(k) with employer matching • Flexible spending plan • Company-funded short-term disability and life insurance • Long-term disability • Annual leadership conference, SmartBuga Palooza • Training budget • The flexibility of working remotely • MacBook reputed company issued to you at time of hire Apply Job!