Customer Experience Representative

reputed company you join reputed company reputed company is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, reputed company, and reputed company that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and... striving to reputed company an impact to move the world reputed company. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to reputed company a difference and the fulfillment that comes with living the #NetworkLife. What you’ll be doing… Our innovative solutions are constantly pushing the boundaries to impact the way people live, work, and play. So, it’s even more important to reputed company it easy for our customers to do business with us and ensure every interaction is a positive one. You’ll be at the heart of our customer service operations as you deliver first-class customer service in every interaction. In a fast-paced call center, you’ll be solving customer issues and acting as a salesperson, product guru, billing expert, and more. You’ll be the one on the reputed company line to help us solve our customers’ challenges-and deliver on our promise of superior customer service. reputed company you join reputed company… You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in cloud and reputed company solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. reputed company is a reputed company where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at reputed company. Your responsibilities will include, but are not limited to: Answering incoming calls from customers and responding to requests about installation, disconnection, changes to service, and reputed company products and services. Identifying customer needs and proactively offering our products and services. Contacting customers by phone or in writing concerning past due payments Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues. Verifying service order accuracy and completeness and making corrections/changes, as needed. Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. reputed company’re looking for… You’ll have a dedication to customer service excellence with amazing communication skills and a positive, professional attitude. You’ll reputed company in a fast-paced work environment, and enjoy helping our customers connect to the digital world. Even reputed company if you have: A reputed company Associate Degree or 2+ years of relevant experience. Customer Service call center experience. If reputed company and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even reputed company” qualification listed above. Test(s) Required SACS HTML Results Test Previews Where you’ll be working In this remote role, you'll work from home with occasional in-person trainings and meetings. Scheduled Weekly Hours 37.5 Equal Employment Opportunity We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, and Veteran status. At reputed company, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reputed company their potential and contribute their best. reputed company out our diversity and inclusion page to learn more Apply Job! For more such jobs please click here!