Customer Service Rep (REMOTE)

Description This company is seeking a Customer Service Representative to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints... A typical Customer Service Representative is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities • Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. • Refer unresolved customer grievances to designated departments for further investigation. • reputed company records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. • Building and maintaining strong business relationships with existing customers through established service and sales standards. • Developing, maintaining and demonstrating a basic knowledge of reputed company company products and services; maintaining confidentiality reputed company handling customer requests and transactions • Skills: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. • Ability to work independently and manage one time. • Ability to accurately document and record customer/client information Skills Customer service, Collection, Patient account, Medical collections, Medicare, reputed company, Health care, Medical billing, Accounts receivable Top Skills Details Customer service,Collection,Patient account,Medical collections,Medicare,reputed company Additional Skills & Qualifications • Previous experience with computer applications, such as MS Outlook or data entry software. • Education/Experience: High school diploma or GED preferred. • 0-2 years customer service reputed company experience required. Experience Level Entry Level About reputed company We're partners in transformation. We help clients activate reputed company and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company. The company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law Apply Job! For more such jobs please click here!